SC Case study Trekline Motorsports new.pdf

Sellercloud: An All-in-One Inventory Management Solution for Rapidly Growing Businesses

Introduction

Trekline Motorsports engineers high-quality suspension kits for trucks and SUVs and sells primarily on Amazon and eBay as well as its own website. As a rapidly expanding business, they needed a software solution to keep on top of inventory management tasks.

Not long after, Trekline Motorsports started selling on Amazon as well, and they really started to grow.

Things were slow at first. “We first started selling on eBay and focused the majority of our sales on there,” says McClintock.

Before Sellercloud

As Trekline Motorsports’ reach grew, their customers changed too. McClintock explained that, at first, they mainly targeted smaller installers working on their own vehicles. Soon enough, they began to work with large distributors who would buy large pallets from them and distribute them to smaller installers in their area.

The Challenge

The challenge was to place orders with the factory and keep track of inventory, but there was a lot of manual work. “We just got to a point where we needed something more,” says McClintock.

Like many young businesses, Trekline Motorsports did everything from scratch initially. Starting at the company five years ago, Shipping Manager Reuben Harris explains, “We basically did everything by hand.” This often led to mistakes for their customers. “They could claim they didn’t get this and we couldn’t show that we didn’t pick that item because everything was written down,” says Harris.

The Solution

McClintock researched many inventory management solutions before settling on Sellercloud. “I spoke to a few of them before Sellercloud and then the way they did the inventory wouldn’t exactly work with how we were wanting to do with our kits,” McClintock said.

On Skustack, McClintock said it was “a great addition to allow us to keep track.”

It’s a familiar situation—inventory was getting harder to manage as they expanded. They needed a software solution to help them manage their inventory tasks, keep on top of it all, and continue to grow.

On top of that, McClintock was immediately interested in Skublox because it was a put-to-light system, and he had a truly genius idea for how to utilize it—transform it into a mobile cart that could move around the warehouse and collect orders.

Harris has been particularly pleased with how much easier their Skublox mobile cart has made their tasks. “When we’re picking items aisle by aisle, we’re able to keep our kits together in one section instead of just grabbing everything,” says Harris, adding, “We were able to separate each order.”

The combination of Skustack and the Skublox mobile cart enables Trekline Motorsports to sort their inventory as they walk around the warehouse. “We’re basically building all of our kits as we’re walking around [picking in] the warehouse,” says McClintock, highlighting that it has been an absolute game changer in terms of efficiency. “We’ve cut down the amount of people needed for picking the products,” he adds.

After Sellercloud

McClintock explains how the boost in efficiency has helped Trekline Motorsports. “We actually were able to cut down the amount of overtime our employees were spending. We were able to use a smaller staff to accomplish the same work we were previously doing with probably double the staff.”

McClintock emphasized that Skublox and Skustack dramatically reduced mistakes at Trekline Motorsports. “Our mistakes on shipping [have] dropped down significantly.”

McClintock also described the service Trekline had received from Sellercloud as ‘fantastic,’ adding that whenever they had any issues, they typically received a response the same day.

McClintock finishes, “If you’re currently looking for any sort of inventory management system that integrates with all of your current e-commerce platforms, I would highly recommend Sellercloud, it has been absolutely great for us.”

Location: 8 South River Road, Cranbury, NJ, 08512, United States

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