SC Case study S3 holding.pdf

How Sellercloud gave S3 Holdings a full-stack solution to grow the brands and businesses in their portfolio and to manage day-to-day operations from a single interface

Introduction

In early 2019, S3 Holding was faced with the decision to continue outsourcing most operations or bring them in-house. Yossi Kbabieh, Sales Manager for S3 Holding, understood that sales were moving online as early as the mid-2000s. They struggled with tracking inventory, product features, and editing listings online, needing a solution to maximize their operational efficiency and cut labor costs. Founded by Jack Saadia in 1996 and headquartered in New York, S3 Holding has become a leader in online sales, focusing on men’s, women’s, and kids fashion and apparel, furniture, and home goods, utilizing Sellercloud’s Skustack and Skublox.

The Challenge

The following year, a hugely successful Black Friday/Cyber Monday sale forced S3 Holding to decide whether to ship late or cancel thousands of orders.

The Solution

"We looked at several softwares, but Sellercloud and Skustack were the perfect solutions we had been looking for; it answered almost all of the questions we had been asking ourselves about how we could move our operations in-house." - Yossi Kbabieh, Sales Manager

S3 Holding also implemented Skublox, Sellercloud’s sort-to-light solution to help eliminate sorting and shipping errors, revolutionizing the company's operations during peak events like Black Friday and Cyber Monday.

The Results

Kbabieh credits Sellercloud with much of its expansion and online growth success. "If we didn’t have Sellercloud, we wouldn’t have been able to expand to the channels and marketplaces that we did," Kbabieh said, before adding, "For companies looking for a solution that’s going to assist with their multi-line orders, Skublox is an absolute game changer."

"Skustack eliminated questions like ‘where is this?’ We know exactly where everything is at all times." - Jack Saadia

Additional Information

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