Order Rule Engine | Feature | Descartes Sellercloud

Faster Order Fulfillment with Automation

Simple and easy to create

Set up multiple rules and decide which ones to run and when.

Customizable to your needs

Apply custom logic or actions to your orders depending on your everyday requirements.

Increase your team’s productivity

Automate the tedious routine tasks and save time and energy for more essential work.

Sellercloud’s Order Rule Engine feature helps you take care of all those repetitive manual tasks that are eating hours of your day. Rules are simple to create, and once set up, they can run automatically without your direct supervision.

150 million

orders in 2023

500 million

triggered automations in 2023

Split the order for more efficient fulfillment

Update the order’s shipping warehouse

Add a note for your customer service team

Dropship the order

Add an order to an Order Group

Update the order’s shipping carrier and service

Update an Order Custom Column

Change order statuses

Require signature confirmation for high-value orders

Use Order Snapshot for split orders to see the original order layout

Add products to a new order, such as promotional gifts

Manually execute rules for specific orders

Create an unlimited number of rules

Set up one rule or multiple rules in your Order Rule Engine.

Copy rules for faster adjustments

Easily copy a rule and then make changes to the copied version.

(De)activate rules as needed

Activate and deactivate an individual rule at any time.

Track rule execution

Our Execution Log gives you full traceability of your rule execution at any time.

Rules are applied instantly

Rules will be applied immediately after order creation.

Create the rule first, then the order

Rules are only applied to orders that are created after the rule is enabled.

What is a rule engine?

A rule engine, such as Descartes Sellercloud’s Order Rule Engine, is a powerful if-then-based software system that uses predetermined logic to automate decision-making processes. For example, Descartes Sellercloud allows users to create custom rules to automate order processing, routing, fulfillment, and more, tailored to their specific business needs.

Can I customize rules for different sales channels?

Yes, Descartes Sellercloud’s Order Rule Engine enables you to create channel-specific rules, ensuring that orders are processed according to the unique requirements of each marketplace.

How do I set up a new rule in the Order Rule Engine?

Descartes Sellercloud’s intuitive interface guides you through selecting criteria, defining actions, and saving rules for immediate and scheduled execution. You can also test a new rule on existing orders.

How are rule conflicts resolved?

The Order Rule Engine prioritizes rules based on a defined hierarchy, ensuring that the most critical actions are executed first.

Can you test rules before setting them live?

Yes. The Order Rule Engine has a simulation feature to run orders through newly created rules to verify that they function as intended.