# Two-Factor Authentication (2FA)

## Overview

In this article, you will learn about Sellercloud’s **Two-Factor Authentication (2FA)**. 2FA enhances your account’s security and protects it against unauthorized access by requiring you to provide a second form of authentication in addition to your password when logging in.

## Key Points

Review the following key points to understand how 2FA works:

- 2FA is mandatory for all [Client Admin and Employee](https://descartessystems.aha.io/pages/7630858535341936801) accounts.
- 2FA remembers your IP address. Changing to another device or browser while using the same network will **NOT** trigger 2FA. However, switching to another network will.
- After successful authentication, logging in from the same IP address will **NOT** trigger another prompt for verification for the next 30 days. After 30 days, you will have to re-verify your identity.
- You can have a primary and secondary (backup) 2FA method.

### 2FA Methods

There are three 2FA methods that allow you to receive a unique verification code:

- By email
- By SMS (USA numbers only)
- From the [Google Authenticator](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en&gl=US&pli=1) app

## Initial Setup

To set up 2FA when logging in to Sellercloud for the first time:

1. On the login screen, enter your **Email** and **Password** and click **Login**.

2. Sellercloud sends a **unique 6-digit verification code** to your email and specifies the **IP address** from which you are authenticating.

3. Enter the code on the login screen and click **Continue**. This authentication will be valid for 30 days, and you will only have to enter your password to log in during that time.

## Configure 2FA Settings

To configure your 2FA settings:

1. Click your account’s name in the top right and select **Account**.

2. Select **Security**.
3. Under **2-Step Verification Options**, select your **Primary** and **Secondary 2FA Type**.
4. Click the **Save** button after any updates.

### Google Authentication

To set up 2FA with the Google Authenticator app:

1. Download Google Authenticator for [Android](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2) or [iOS](https://apps.apple.com/us/app/google-authenticator/id388497605).
2. Go to your **2FA settings**, as shown in the previous step-by-step instructions.
3. Set your **Primary** or **Secondary 2FA Type** to **Google Auth. App**.

4. Connect the app to your account in one of these two ways, described in the following two steps (5 and 6):

5. To connect the app with a QR code scan:
   1. Open the Authenticator app.
   2. Tap the **\+ icon** on the bottom right.
   3. Select **Scan a QR code**.
   4. **Scan the QR code** that appears in your Sellercloud 2FA settings.
   5. Enter the 6-digit **‘sellercloud’** code in the Authenticator app into the **Enter Code field** in your Sellercloud settings and click **Test Verification**.

6. To connect the app with a setup key:
   1. Open the Authenticator app.
   2. Tap the **\+ icon** on the bottom right.
   3. Select **Enter a setup key**.
   4. Type your **Account name**, enter the **Secret Key** from the Sellercloud 2FA settings into the **Your key** field, then click **Add**.
   5. Enter the 6-digit code in the Authenticator app into the **Enter Code field** in your Sellercloud settings and click **Test Verification**.

Reauthentication is required every 30 days. This involves entering a new verification code that will be sent to you based on the 2FA method you have selected.