# Amazon Settlements

## Overview

When a [Settlement](https://descartessystems.aha.io/pages/7630859280470314994) is complete, Amazon posts a report detailing all payments and deductions for the included orders and initiates a transfer to the merchant's bank account. Amazon typically settles accounts every 14 days. However, they may not include every order from the specified 14-day period in the new settlement. Sometimes, it can take up to several cycles to settle all orders. You must import settlement reports from Amazon to maintain accurate [Order Profit & Loss](https://descartessystems.aha.io/pages/7630859407371251876) records. Importing settlement data allows Sellercloud to automatically apply deductions such as commissions and fees to the orders. Sellercloud only applies deductions to orders that are included in a settlement.

If you unship an Amazon order in Sellercloud while settlement data is available, the **Item Cost** in the **P&L** will be calculated as 0$. If you intend to ship the order again, you may need to [Re-generate the P&L](https://descartessystems.aha.io/pages/7630859435481941764).

## Import Amazon Settlements

You can import Amazon settlement reports into Sellercloud automatically or manually.

For [Unified Amazon Accounts](https://descartessystems.aha.io/pages/7630832735940433648), ensure that the [Client Setting](https://descartessystems.aha.io/pages/7630835167106228692) **Predict Amazon Settlement Company Based On Sales Channel** is enabled. With this setting, Sellercloud will check each settlement’s marketplace, find the related company, and save the settlement there. Without this setting, your settlement may be imported into the wrong company.

### Automatically

To import Amazon settlements automatically:

1. Go to [Company Settings](https://descartessystems.aha.io/pages/7630848954242562863).
2. Click **Toolbox** and select **Amazon Settings** > **General Settings.**
3. Click **Edit**.
4. Check **Enable Settlement Report Download** in the **Controls** panel.
5. Click **Save**.

### Request Manually

To manually request a settlement report for a specific time period:

1. Go to [Company Settings](https://descartessystems.aha.io/pages/7630848954242562863).
2. Click **Toolbox** and select **Amazon Settings** > **Reports.**
3. Click the **Three Dots** icon at the top right and select **Request New Report**.
4. Set the **Report Type** to **Settlement V2 Report Data Flat File**.
5. Choose the **From Date** and **To Date** of the settlement period.
6. Click **Request**.

### Import From a File

To import Amazon settlements manually:

1. Download a settlement report from Seller Central.
2. In Sellercloud, go to [Company Settings](https://descartessystems.aha.io/pages/7630848954242562863).
3. Click **Toolbox** and select **Settlement** > **Import Settlement**.
4. Set the **Channel** to **Amazon**.
5. Click **Choose File** and select the settlement file.
6. Click **Continue**.

## View Amazon Settlement Reports

To view a summary and the complete details of a settlement report:

1. Go to [Company Settings](https://descartessystems.aha.io/pages/7630848954242562863).
2. Click **Toolbox** and select **Settlement** > **Settlement**.
3. Set the **Channel** to **Amazon**.
4. You can also use the rest of the filters to refine the results, then click **Search**. Settlements will appear in a grid with the **Start Date**, **End Date**, **Deposit Date**, and **Deposit Amount**.
5. Click on a **Channel Settlement** **ID** to view the full settlement summary and details.

The settlement details page consists of 4 sections:
1. General details about the settlement.
2. A table that summarizes all the fees in the settlement based on fee type.
3. Filters that let you see only specific results in the table below.
4. A table that shows the complete settlement details of each order.

You can also use the [Amazon & Walmart Reconciliation By Order](https://descartessystems.aha.io/pages/7630854013909012693) report to get details about settlement data and how it compares to financials calculated in Sellercloud.

## Amazon Settlement Details

The following sections define the different types of information you can see on the Amazon settlement details page.

### Order Types

There are different types of Amazon orders that can be included in settlements:
- Merchant-Fulfilled (MFN)
- Amazon-Fulfilled (AFN)
- Multi-Channel Fulfillment (non-Amazon)

All order types are included in the same settlement report and labeled by their abbreviations under the **Fulfillment ID** column.

### Settlement Data

Settlement data is categorized into four types:
- **Transaction Type** - Most commonly, this is either an **Order** or a **Refund**, but there are many other types, such as **Adjustment**, **Shipping label purchase for return**, **Payable to Amazon**, **Storage Fee**, **FBA Inbound Transportation Fee**, and more.
- **Price Type** - Payment exchanges between the buyer and Amazon.
  - Credits to the merchant account, such as **Principal**, **Regulatory Fee**, and **Shipping**.
  - Debits to the merchant account, such as **Tax**, **Marketplace Facilitator Tax - Principal**, **Marketplace Facilitator Regulatory Fee - Principal**, and **Goodwill**.
- **Item Related Fee Type** - Payment exchanges between Amazon and the seller:
  - Debits to the merchant account, such as **Commission** and **FBA** fees.
  - Credits to the merchant account, such as **Refund Commission**.
- **Shipment Fee Type** - Shipping-related fees charged to the merchant. For example, **FBA Transportation Fee** for orders shipped by FBA (Multi-Channel Fulfillment).

### Payments and Credits

Settlements may include payments and credits, such as:
- **Principal** - The customer’s payment for the base sale price.
- **Tax** - The tax paid for the **Principal**.
- **Shipping** - The customer’s payment for shipping charges.
- **Gift Wrap** - The customer’s payment for [Gift Wrapping](https://descartessystems.aha.io/pages/7630861502932574130).
- **Gift Wrap Tax** - The tax on the gift wrap price.
- **Restocking Fee** - A percentage of the item's price, depending on the type of item and the condition in which it is returned.

### Fees and Debits

Settlements may also include fees and debits, such as:
- **Commission** - Amazon deducts commissions for the item price, gift wrap, and other accessories. See [Amazon Commissions](https://descartessystems.aha.io/pages/7630832373893142461) for more information.
- **Shipping HB** - The shipping holdback, a commission on shipping payments.
- **FBAPerOrderFulfillmentFee** - FBA order handling fee per order.
- **FBAPerUnitFulfillmentFee** - FBA picking and packing fee per unit.
- **FBAWeightBasedFee** - FBA weight handling fee.
- **FBATransportationFee** - Shipping charges for using Amazon's UPS shipping account to send inventory to the Amazon Fulfillment Center. This fee appears under the **Shipment Fee Type** column.
- **Shipping Chargeback** - This debit applies to FBA orders. After Amazon credits your account with the customer's payment for shipping, the credit is later reversed with the shipping chargeback.
- **Gift Wrap Chargeback** - This debit applies to FBA orders. After Amazon credits your account with the customer's payment for gift wrapping, the credit is later reversed with the gift wrap chargeback.
- **Restocking Fee Chargeback** - This debit applies to FBA orders. After Amazon credits your account with the customer's payment for the restocking fee, the credit is later reversed with the restocking fee chargeback.
- **Goodwill** - Compensation that Amazon pays to dissatisfied customers. This charge is debited from the **Price Type** column.

See all [Amazon Fee Types](https://descartessystems.aha.io/pages/7630832413874620295).