# eBay Account Settings Configuration

## Overview
Integrating eBay with your Sellercloud account allows you to seamlessly manage your [Listings](https://descartessystems.aha.io/pages/7630855896457020178), monitor the status of your [Orders](https://descartessystems.aha.io/pages/7630856168348785011), configure various [Product Properties](https://descartessystems.aha.io/pages/7630856350823156598), and [Track Performance](/content/help/omnichannel-ecommerce/introducing-reports/index.html). By automating key processes and customizing your workflow, you can save valuable time and enhance overall efficiency.

This article describes all the available eBay General Settings in Sellercloud.

## eBay General Settings
To configure your eBay General Settings:

1. Go to [Company Settings](/content/help/omnichannel-ecommerce/company-settings-overview/index.html).
2. Click **Toolbox** and select **eBay > General Settings**.

3. Click **Edit** and refer to the tables in the following sections for descriptions of the settings.

### Credentials
Refer to this table for descriptions of the options in the **Credentials** panel.

|     |     |
| --- | --- |
| **Setting** | **Description** |
| **EBay Enabled** | Enable the integration along with all related configured settings. Required for order imports, tracking uploads, inventory and price updates, and listing syncs. |
| **EBay Site** | The eBay marketplace for the integration: **US** or [eBay Motors](https://descartessystems.aha.io/pages/7630856477090485450). |
| **Username** | Your eBay username. |
| **Selling City/State/Zip Code/Country** | The selling address from which products ship. |
| **Auth Token** | The Auth token used to authenticate the connection between Sellercloud and your eBay seller account and authorize all eBay API calls. It is a unique identifier generated by eBay to link your eBay account to Sellercloud. Use the [Action](https://help.sellercloud.com/sellercloud-knowledge-base/integrations/channels/ebay/ebay-account-settings-configuration~7630856745740356769#ebay-actions) **Fetch Token** to add it to Sellercloud. |
| **Token Expires On** | The date and time the OAuth token expires. |
| **Open Auth Token** | If you are using eBay’s **Managed Payments** option, you must retrieve an **Open Auth Token** to receive payments from eBay, or your orders will import as unpaid. You can do this with the [Action](https://help.sellercloud.com/sellercloud-knowledge-base/integrations/channels/ebay/ebay-account-settings-configuration~7630856745740356769#ebay-actions) **Get Open Auth Token**. |
| **Open Auth Token Received On** | The date and time the current Open Auth token was generated. |
| **Open Auth Token Expires On** | The date and time the current Open Auth token expires. Your eBay token must be renewed before this date to maintain integration functionality. |

### Options
Refer to this table for descriptions of the options in the **Options** panel.

|     |     |
| --- | --- |
| **Setting** | **Description** |
| **Max Dispatch Time (InStock)** | The maximum number of business days to ship an order after payment is received for products that are not marked as [Replenishable](https://descartessystems.aha.io/pages/7630840575905739751). |
| **Max Dispatch Time (Replenishable)** | The maximum number of business days to ship paid orders for replenishable products. |
| **Default Safety Qty** | The product’s default [Safety Quantity](https://descartessystems.aha.io/pages/7630840614112309363), subtracted from the **Available Quantity** and not included in the inventory feed to prevent overselling. |
| **Min Inventory For Auto Listing (Fixed Price)** | The minimum inventory required to post or relist a fixed-price listing automatically. |
| **Min Inventory For Auto Listing (Auctions)** | The minimum inventory required to post or relist an [Auction](https://descartessystems.aha.io/pages/7630855767113621741)-style listing automatically. |
| **Photo Display Mode** | Control how images are displayed on eBay listings. |
| **Use Private Listing** | Allow buyers to stay anonymous when they bid on or buy an item. |
| **Use Tax Table** | Use a [Tax Table](https://developer.ebay.com/api-docs/sell/static/seller-accounts/tax-tables.html) to enter sales tax rates for different US states. |
| **Enable Second Chance Offers** | Send a purchase offer to non-winning bidders at their last bid amount if the original transaction fails. |
| **Do Not Revise Non US Listings** | Stop sending inventory or price updates to eBay listings on international (non-US) marketplaces. |
| **Shipping Discount Profile ID** | Enter your promotional discount profile identifier from eBay. |
| **Charity Number** | Your registered charity number. |
| **Charity ID** | Your eBay charity organization ID, required for listings that include a charitable donation. |
| **Donation Percent** | The percentage of the item’s sale price that will be donated. |
| **Payment Fee** | Any special handling or fee-related payments tied to your eBay nonprofit account. |

### Controls
Refer to this table for descriptions of the options in the **Controls** panel.

|     |     |
| --- | --- |
| **Setting** | **Description** |
| **Enable Order Download** | Automatically download orders from eBay to Sellercloud. |
| **Enable Limit Order Download Date and Download Orders After** | Restrict order downloads to those placed after a specific date and time. |
| **Enable Fulfillment Upload** | Automatically send tracking details from Sellercloud, updating the order status on eBay. |
| **Enable EBay Settlement Download** | Automatically request and import eBay [Settlement Reports](https://descartessystems.aha.io/pages/7630859280470314994) for payment reconciliation. |
| **Enable EBay Inventory Control** | Send automatic inventory updates for eBay-enabled products. |
| **Enable EBay Prices Control** | Send automatic pricing updates for eBay-enabled products. |
| **Auto Sync EBay Categories** | Sync categories from eBay to Sellercloud for listing compatibility. |
| **Enable Auto Dispute Filing For Unpaid Items** | Automatically cancel unpaid orders older than 7 days. |
| **Divide EBay Inventory Per Listing** | When a single SKU is used across multiple eBay listings, divide the available inventory equally between all active listings. |
| **Enable EBay Auction Posting Minimum Duration** | Enable a minimum listing duration for auction-format listings. |
| **Default EBay StartPrice To SitePrice** | Set the auction’s starting price to the product’s [Site Price](https://descartessystems.aha.io/pages/7630855832590662069) in Sellercloud. |
| **Prevent Two Shadows Of Same Parent From Listing On Ebay** | Prevents two [Shadow SKUs](https://descartessystems.aha.io/pages/7630853485781701904) of the same parent product from being listed simultaneously on eBay. |
| **Download Paid Orders Only** | Only download orders marked as **Paid** by eBay. Unpaid orders will be ignored. |

## eBay Actions
To access the eBay actions:

1. Go to the **eBay > General Settings** page.
2. Click **Actions** and select from the following actions:
   1. **Test Settings** – Validate the current eBay integration credentials and configuration.
   2. **Fetch Token** – Link your eBay account to Sellercloud.
   3. **Get Token Status** – Checks the current status of your **Auth Token**.
   4. **Get Open Auth Token** – Used specifically for [eBay Managed Payments](https://descartessystems.aha.io/pages/7630855871371716133).
   5. **Download Categories** – Retrieves the latest eBay category structure for listing on eBay.

## eBay Toolbox
To access additional pages with settings related to eBay:
1. Go to the **Company Settings** page.
2. Click **Toolbox** and select from the following tabs under **Channels > eBay Settings**:
   - **API Limits** – See the API usage limits for your eBay account.
   - **Blackout Dates** – Requires the [Client Setting](https://descartessystems.aha.io/pages/7630835167106228692) **Enable eBay Blackout Dates**. 
   - **Business Policies** – View and manage your [eBay Business Policies](https://descartessystems.aha.io/pages/7630856121024063488).
   - **Buyer Requirements** – Configure buyer restriction rules.
   - **Custom Tags** – Create and manage custom reusable placeholders.
   - **eBay Attribute Defaults** – Set default values for eBay-specific product attributes.
   - **eBay Listing Defaults** – Define default accepted payment methods.
   - **General Settings** – The core configuration page for your eBay channel integration.
   - **Import eBay Listings** – Import your existing eBay listings into Sellercloud.
   - **Large Merchant Service Jobs** – Monitor the status of bulk eBay actions.
   - **Listing Compliance** – Review and resolve listing errors or warnings.
   - **Marketing Campaigns** – Manage [eBay Promoted Listings](https://descartessystems.aha.io/pages/7630856272230488666).
   - **Open API Call Logs** – View detailed logs of individual API calls.
   - **Paypal Settings** – Connect your PayPal account.
   - **Product Posting Logs** – View historical logs of eBay product listing posting.
   - **Product Specific Templates** – Define reusable eBay item specifics templates.
   - **Rush Services** – Configure orders with specific shipping services.
   - **Sales Tax** – Configure tax rates for use on eBay orders.
   - **Shipping Method Mapping** – Map eBay’s shipping service names to your internal Sellercloud shipping methods.
   - **Shipping Price Template** – Manage [eBay Shipping Price Templates](https://descartessystems.aha.io/pages/7630856691379940331).
   - **Store Categories** – Sync and manage your custom eBay Store Categories.
   - **Listing Groups (eBay)** – Create and manage groups of product listings for eBay.