# Create New Orders

## Overview

You can manually create new [Wholesale](https://help.sellercloud.com/omnichannel-ecommerce/wholesale/) and Local Store orders in Sellercloud. The order creation wizard allows you to input customer information, control shipping details, add products, and manage the order's payment information. This article covers the steps for creating an order via the **Order Creation Wizard**. However, you also have the option to manually [Import Orders via File](https://descartessystems.aha.io/pages/7630865558905655391) and [Schedule an automatic Order Import](https://descartessystems.aha.io/pages/7630838616510305415).

While you can edit the **Order's Source** (channel) later, we strongly advise against creating orders that were originally placed on one of your integrated marketplaces. This could lead to duplicate shipping and inaccurate inventory levels.

[https://www.youtube.com/watch?v=ulZk2V5i7Wc](https://www.youtube.com/watch?v=ulZk2V5i7Wc)

## Create New Orders

To create a new **Duplicate Order**, use the **Create Duplicate Order** action on the [Order Details](https://descartessystems.aha.io/pages/7630852173000612331) page.

To create a new order:

1. Go to **Orders** \> **Create New Order**.

2. Complete the **Customer** information and the **Order Details.** You can search for a customer using the icon in the corner of **Customer**. Click the blue arrow at the top-right corner to continue.

If the selected [Customer](https://descartessystems.aha.io/pages/7630849488383556386) has an assigned **Account Manager**, you can configure Sellercloud to automatically populate the Order **Sales Rep** during this step. This option is based on the **Manual Order Creation: Default the Sales Rep to the Customer's Account Manager** [Order Client Setting](https://descartessystems.aha.io/pages/7630835240524435396).

3. Click on **Add Products**.

4. Select your products and their order quantities > Click **Add & Close**. You can add filters to find products (such as SKU, Vendor SKU, or Price) or enable **SKU List Mode** to paste multiple SKUs. If you are using the [Sellercloud Mobile Application](https://descartessystems.aha.io/pages/7630843859990363711), both modes support camera barcode scanning.

5. Optionally, you can edit the quantities and pricing for each item in the **Products** panel. When you are ready, press the blue arrow.

6. Complete the **Shipping Address** and **Shipping Method** panels > Click the **Dollar** icon for the **Shipping Calculator**.

The carrier's [Shipping API](https://descartessystems.aha.io/pages/7630844621139336229) credentials must be configured for the Company in order to see the shipping rates window.

7. Fill out the **Billing Address** information > Click the **Green flag** icon at the top-right corner. If the billing address is the same as the shipping address, toggle **Same as Shipping**.

8. You will see a pop-up that confirms your order was created.

1. If you click **View Order Details**, the order will remain Unpaid, and you will be redirected to the Order Details page.
   2. To mark the order as **Charged,** click **Proceed to Payment.**

### Add Payment

Clicking on the **Proceed to Payment** button on the pop-up prompt will redirect you to the same page you can reach via the **Receive Payment** order action or by clicking the **Receive Payment** icon on the **Payment** tab from the Order Toolbox. The page will look slightly different based on the selected method. Read our dedicated article for more information about the [Payment Methods](https://descartessystems.aha.io/pages/7630857728928573574) and how to mark your order as **Charged**.

## Add SKUs to an Order

If a product is missing from an order, you can simply add the SKU from the order details page. Note that you can only add SKUs that are listed under the related company and are also marked as **Active**. To add items to an existing order:

1. Go to **Orders** \> **Manage Orders**.

2. Open an order and click **Edit**.

3. In the **Items** tab, click on the **Add** icon.

4. Use filters to find products more easily. Alternatively, use **SKU List Mode** to paste a list of SKUs to search. Select your products > **Add & Close**. If you are using the [Sellercloud Mobile Application](https://descartessystems.aha.io/pages/7630843859990363711), both modes support camera barcode scanning.

5. The selected products will appear in the **Items** panel. Input a quantity for each item. You can also edit prices, discounts, and item-specific notes.

6. Click **Save**.

## Replace Order SKUs

You can replace order SKUs individually or in bulk.

### Individually

1. On the **Order Details** page, click **Edit.**

2. In the **Items tab**, enter a new SKU in the **SKU** field.

3. Click the checkmark at the upper right-hand corner of the tab to save the change.

### In Bulk

1. Go to **Orders** > **Manage Orders**.

2. Select your desired orders.

3. From the **Action** icon at the lower right-hand corner, select **Bulk Replace SKU**.

You can only select orders with the same **Product ID** and a single item in each order.

4. In the newly open window, enter the new SKU that will replace the other SKUs and click **Process Replacement**.

There is a separate feature called [Replacement Products](https://descartessystems.aha.io/pages/7630840811428731653) that lets you set up replacements that will be accepted by Scan and Ship without having to actually change the SKU on the order.

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