# Splitting an Order

## Overview

The **Split Order** action divides an order into two separate orders. This is useful when order items need to be shipped from different locations or when a partial payment is made. You can split orders in Sellercloud or in Shipbridge.

If the Parent Order has an **Estimated Delivery Date**, it will be copied over to the split Child Order.

## Split Orders in Sellercloud

By default, automations such as the [Order Rule Engine](https://descartessystems.aha.io/pages/7630837624614628704) or post-order plugins are not executed on child orders after a split. However, you can override this by enabling the [Client Setting](https://descartessystems.aha.io/pages/7630835240524435396) **Run Order Rules and Post order plugin after split order**. When you split an order in Sellercloud, the payment information remains on the Original Parent Order, and the system automatically applies a 100% discount on any Child Split Orders in order to mark them as Paid.

If the Order you are splitting has a payment status **Authorized**, by default, the Child Order will be created as **Unpaid.** You can enable the [Client Setting](https://descartessystems.aha.io/pages/7630835167106228692) **Enable Split Order Authorized Payment Workflow** in order to mark Authorized Split Orders as **Fully Paid** automatically. The [Order Profit & Loss](https://descartessystems.aha.io/pages/7630859407371251876) will show these payments and discounts accordingly.

The [Profit & Loss Reports](https://descartessystems.aha.io/pages/7630847355389552077), as well as any other [Order Reports](https://help.sellercloud.com/omnichannel-ecommerce-category/orders-reports/) that include payment information and tax, will take into account how the order was split. Instead of discounts, they will distribute the payment amounts proportionally to the split items, showing a more accurate P&L breakdown. Learn more about [Sellercloud Reports](https://descartessystems.aha.io/pages/7630865328738383250). To manually split an order:

1. Go to **Orders** 
   > **Manage Orders**, and open an order.
2. From the **Actions** menu, select **Split Order.**

3. Enter the quantity you want to move to the new order and click **Split Order.**

When splitting an order with kits, you should only select and split quantities from the kit components. **Do not select and split the Kit Parent products**.

This action **cannot be reverted**. To undo any changes to the order split status, the order may have to be reimported.

### Order Split Settings

By default, the **Order Source Order ID** of the Parent order will transfer to the Split Child order(s). However, Sellercloud also allows you to configure what else you can copy over:

1. Navigate to **Settings** 
   > **Orders** > **Order Split Settings.**
2. You will see a grid with all possible Order Sources and five columns where you can decide what will carry over to the Child Order when you split it from the Parent Order:
   - **Keep Order Source** - Enable Child Orders to retain the same Order Source as their Parent Orders. If disabled, Child Orders will be set to **Local Store.** You can manually edit it on each individual order later. The checkbox only affects Child Orders where there are **only regular products and no** [Kit Products](https://descartessystems.aha.io/pages/7630853782418249007) **selected with quantity to split**.
   - **Keep Order Source for Kit Items** - Enable to retain the Order Source on all Child Orders where **only Kit Products are selected with quantity to split**.
   - **Keep Order Source for Mixed Items** - Enable to retain the Order Source for all Child Orders where **both regular and Kit Products are selected with quantity to split**.
   - **Copy Custom Columns** - If the Parent Order has values in [Custom Columns](https://descartessystems.aha.io/pages/7630852553944422166), these values will be copied over to the Child Orders.
   - **Copy Lock Shipping Method** - If the [Shipping Method](https://descartessystems.aha.io/pages/7630851513179599538) is locked for the Parent Order, this will transfer to the Child Orders.
3. Click **Save.**

### Order Snapshot

The **Order Snapshot** is a summary page that includes general information, payment details, and SKUs. After you split an order, the **Snapshot** is a record of the original order in its entirety. To see it, go to the Details page of the **Parent Order** 
   > **Actions** 
   > **View Snapshot**. Additionally, in the Payment Details panel, you can click on View Report to see the [Profit by Order Detail](https://descartessystems.aha.io/pages/7630847222902436506) report for the related orders.

Sellercloud does not generate Order Snapshots for FBA and WFS Orders.

## Split Orders from Shipbridge

To split an order in Shipbridge:

1. Go to **Menu** 
   > **Options** 
   > **Scan and Ship**.
2. Enable **Allow order splitting** and click **Save**. Note that this option enables splitting both in the **Scan and Ship** window and in the **order grid**.

3. Right-click on an order in the order grid and click **Split Order**.

4. On the next window, select the order items to split and enter the quantity you want to move to the new order in the **Quantity to Move** field.
5. Click **Split Order** at the lower right-hand corner.

6. The new split order will display in the lower left-hand corner.

When splitting an order with kits, you should only select and split quantities from the kit components. **Do not select and split the Kit Parent Products**.

## Split Orders Automatically

There is a company-level setting to split multi-item orders into separate orders automatically. When enabled, it splits each line item into a separate order. The orders will split as soon as they are created in Sellercloud. Note that enabling this setting will not affect existing orders. To configure the functionality:

1. Go to **Settings** 
   > **Companies** 
   > **Manage Companies** 
   > Open a company.
2. From the **Toolbox** 
   > Click **Shipping Preferences.**
3. Enable **Auto Split Orders having Multi Items**, and press **Save Settings**.

Custom plugins and the [Order Rule Engine](https://descartessystems.aha.io/pages/7630837624614628704) can also be used to automatically split orders based on warehouse **availability**, **zip code range,** or other custom criteria. Plugins are developed by Sellercloud and may incur customization charges.