Welcome to Sellercloud’s Introduction to E-commerce course!

In this course, we will dive into the various steps and processes that happen behind the scenes when a customer makes an online purchase. From payment verification and fraud checks to order confirmation and shipping, we will explore all that goes into making an order show up at the customer’s doorstep.

We will also delve into other aspects of e-commerce, such as inventory management, fulfillment, pricing strategies, and returns.

By the end of this course, you will have a better understanding of the e-commerce industry and the various components that make it work. Let’s get started!

## Course Content

### WHAT IS E-COMMERCE?

[What is E-commerce?](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/e-commerce-whats-that/)

[What you’ll learn in this course](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/what-youll-learn-in-this-course/)

### WHAT HAPPENS ONCE AN ORDER IS PLACED?

[An order is placed. What now?](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/an-order-is-placed-what-now/)

[Overview of the whole order process](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/overview-of-the-whole-order-process/)

### HOW IS INVENTORY SYNCRONIZED ACROSS CHANNELS?

[Inventory management](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/inventory-management/)

[How does the marketplace accurately predict the item’s availability?](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/how-does-the-marketplace-accurately-predict-the-items-availability/)

### PURCHASING FROM VENDORS

[What is Purchasing?](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/what-is-purchasing/)

[What are Vendors?](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/what-are-vendors/)

[Purchase Orders](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/purchase-orders/)

[What is Dropshipping?](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/what-is-dropshipping/)

[Acceptance of goods](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/acceptance-of-goods/)

### STORAGE

[What is a Warehouse?](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/what-is-a-warehouse/)

### PRICING

[How are prices determined?](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/how-are-prices-determined/)

[Price Variations Across Platforms](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/price-variations-across-platforms/)

### ORDER PROCESSING

[How are orders processed?](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/how-are-orders-processed/)

[Merchant-fulfilled orders & Non-merchant-fulfilled orders](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/merchant-fulfilled-orders-non-merchant-fulfilled-orders/)

### PAYMENTS AND FEES

[How are payments processed?](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/how-are-payments-processed/)

[Overview of the payment process](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/overview-of-the-payment-process/)

[Marketplace fees](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/marketplace-fees/)

[Carrier fees](https://lms.sellercloud.com/courses/introduction-to-e-commerce/lessons/carrier-fees/)