# Issuing Refunds

The final step of the Returns process is issuing refunds to your customers. You can issue **Full or Partial refunds** for your orders directly in Sellercloud.

1. To issue refunds in Sellercloud, we will go to the **detailed** **page** of the desired order.
   - In the RMA, you can go back to the attached order by clicking on the “ **Order ID**” at the top of the detailed page.
   - You can also search for orders on the “ **Manage** **Orders**” page or using the universal search bar.
2. Once in the desired orders detailed page, click on your “ **Actions**” button and select “ **Issue** **Refund**” from the drop-down menu.
3. This will open up the “ **Issue Refund**” page where you can type in the “ **Amount to Refund**,” choose a refund method, and add any “ **Notes**” or “ **Reference Numbers**” you would like.
   - You can choose to issue a full refund or a Partial refund.
   - Checking off “ **Add Refund Amount As Discount To Order**” will adjust where the refund is applied when viewing **P&L reports**.
     
4. Clicking the green “ **Refund**” button will issue the refund to your customer.
5. You can view and manage refunds for the desired order by selecting “ **Manage Payments**” from the “ **Actions**” drop-down when on the detailed page of the order.