Sellercloud vs. Cin7 Omni | Descartes Sellercloud
Overview
While Cin7 Omni offers a broad number of integrations, Descartes Sellercloud provides deeper built-in functionality across listings, inventory and warehouse management, and shipping. Our solution enables ecommerce businesses to consolidate key workflows within a single platform, rather than relying on multiple integrations.
Customization Options
Sellercloud provides extensive options for customization, allowing sellers to tailor the platform according to their requirements. Cin7 Omni, while also customizable, does not provide many of the customization options available to Sellercloud, such as custom inventory calculations, custom cost calculations, and the ability to add custom reports.
Listing Capabilities
Sellercloud’s centralized catalog enables you to list and manage your SKUs across all channels. Cin7 Omni does not currently allow users to manage all listings in one place, list the same product in multiple categories with mirror/shadow listings, or retrieve product info from multiple sources.
Integrations vs an All-in-One Solution
Cin7 Omni provides approximately 700 integrations, which is twice that of Sellercloud. However, Sellercloud provides more of the functionalities needed for running an ecommerce business, particularly regarding order, purchasing, and warehouse management, as well as reporting.
Complimentary Shipping Software
Sellercloud offers a complimentary shipping app—Shipbridge—which allows you to manage shipping and fulfillment processes, such as generating shipping labels and tracking orders. Cin7 Omni does not provide a free shipping solution or any of the shipping features offered by Sellercloud.
Per-order pricing
Pricing is based on order volume, not Gross Merchandise Value (GMV), with fixed, long-term, consistent pricing options available. No revenue share requirements.
Subscription fees
Annual agreements (12–36 months), billed monthly. Pricing starts at $1,349 monthly.
Includes:
- Unlimited users.
- Native integrations (no additional fees for standard integrations).
- In-house, best-in-class support.
Note: High SKU volumes may require a dedicated instance.
Comparison Overview
- Number of Integrations:
- Descartes Sellercloud: 350+
- Cin7 Omni: 700+
- Customizations:
- Custom workflows: Descartes Sellercloud / Cin7 Omni
- Custom integrations: Descartes Sellercloud / Cin7 Omni
- Dedicated team: Descartes Sellercloud / Cin7 Omni
- Support:
- 24/7 emergency line phone support: Descartes Sellercloud / Cin7 Omni
- Help site: Descartes Sellercloud / Cin7 Omni
- Listing Management:
- Manage all your multichannel listings in one place: Descartes Sellercloud / Cin7 Omni
- Supports kit/bundle creation: Descartes Sellercloud / Cin7 Omni
- Manage product images: Descartes Sellercloud / Cin7 Omni
- List the same product in multiple categories with mirror/shadow listings: Descartes Sellercloud / Cin7 Omni
- Set dropshipping preferences for each product: Descartes Sellercloud / Cin7 Omni
- Retrieve product info from multiple sources: Descartes Sellercloud / Cin7 Omni
- Inventory:
- Synchronize inventory across all sales channels: Descartes Sellercloud / Cin7 Omni
- Update inventory from vendor feeds: Descartes Sellercloud / Cin7 Omni
- Reserve inventory for specific deals and channels: Descartes Sellercloud / Cin7 Omni
- Multi-warehouse management: Descartes Sellercloud / Cin7 Omni
- Issue low stock alerts to re-order: Descartes Sellercloud / Cin7 Omni
- Custom inventory calculations: Descartes Sellercloud / Cin7 Omni
- Orders:
- Manage all channel sales from a single interface: Descartes Sellercloud / Cin7 Omni
- Automatically import orders: Descartes Sellercloud / Cin7 Omni
- Automatically update channels with shipping confirmation: Descartes Sellercloud / Cin7 Omni
- Manage refunds and cancellations across all marketplaces: Descartes Sellercloud / Cin7 Omni
- Auto-generate order emails to customers: Descartes Sellercloud / Cin7 Omni
- Post-sale inventory recalculation: Descartes Sellercloud / Cin7 Omni
- Full dropship control: Descartes Sellercloud / Cin7 Omni
- Warehouse:
- Native warehouse management system: Descartes Sellercloud / Cin7 Omni
- Track inventory as it moves in and out of your warehouse: Descartes Sellercloud / Cin7 Omni
- Utilize warehouses, regions, and bins for precise inventory tracking: Descartes Sellercloud / Cin7 Omni
- Fully integrated smart scale: Descartes Sellercloud / Cin7 Omni
- Warehouse visualization system: Descartes Sellercloud / Cin7 Omni
- Purchasing:
- Create and receive purchase orders: Descartes Sellercloud / Cin7 Omni
- Predictive purchasing: Descartes Sellercloud / Cin7 Omni
- Custom cost calculations: Descartes Sellercloud / Cin7 Omni
- Reporting:
- Profit and loss: Descartes Sellercloud / Cin7 Omni
- Sales: Descartes Sellercloud / Cin7 Omni
- Orders: Descartes Sellercloud / Cin7 Omni
- Returns and refunds: Descartes Sellercloud / Cin7 Omni
- Shipping cost: Descartes Sellercloud / Cin7 Omni
- Inventory aging: Descartes Sellercloud / Cin7 Omni
- Ability to add custom reports: Descartes Sellercloud / Cin7 Omni
- Shipping:
- Certified FedEx Compatible: Descartes Sellercloud / Cin7 Omni
- Set shipping preferences for each product: Descartes Sellercloud / Cin7 Omni
- Support for high-volume shippers with commercial pricing: Descartes Sellercloud / Cin7 Omni
User Testimonials
AVX Returns
"You may survive for a year or two, but unless you have a full insight on your costs and everything, you’re not going to survive in today’s world. You would need a program like Sellercloud to succeed. Sellercloud is essential to me being able to see all of the information that’s available to me."
Chanoch Sussman
COO, AVX Returns
Walking Comfort
"There’s got to be like 30 to 50 different marketplaces that they integrate with. And if there is a marketplace that they do not integrate with, it is always an option. If there’s anything that’s not available, they’re fully open to customize and they’re more than happy to help us accomplish that. I think the sky is the limit on what the functionalities can be."
Brad Hendricksen
Accounting and Operations Manager, Walking Comfort
Trade Evolution
"It’s not just a platform that you could use when you’re selling $500,000 a month. Right now we’re setting $3.5 million per month, and we see it as a tool that we could use moving forward to where we’re eventually selling five, seven, $10 million per month and grow with the platform."
Ricardo Dominguez
CEO, Trade Evolution
First Choice Online
"One of the things that made us move to Sellercloud was the flexibility and adaptability to meet any of our needs. Any business has different needs, and every step of the business needs different things. With Sellercloud, we are confident that we have that ability."
Maria Martin
COO, First Choice Online