Sellercloud Newsroom | Descartes Sellercloud

[Target Sales Decline For First Time since 2016](/content/news/target-sales-decline-for-first-time-since-2016/ "Target Sales Decline For First Time since 2016"/index.html)

March 14, 2024

Target Sales Decline For First Time since 2016

Target’s sales declined in 2023 for the first time in years. Promoting cheaper products puts it in direct competition with Walmart.

[Read more](/content/news/target-sales-decline-for-first-time-since-2016/ "Read more"/index.html)

March 14, 2024

Target Sales Decline For First Time since 2016

[Amazon and Shein Jostle for Suppliers](/content/news/amazon-and-shein-jostle-for-suppliers/ "Amazon and Shein Jostle for Suppliers"/index.html)

February 27, 2024

Amazon and Shein Jostle for Suppliers

Amazon and Shein attempt to draw in new suppliers with investment opportunities as the two compete for market dominance.

[Read more](/content/news/amazon-and-shein-jostle-for-suppliers/ "Read more"/index.html)

[Amazon and Shein Jostle for Suppliers](/content/news/amazon-and-shein-jostle-for-suppliers/ "Amazon and Shein Jostle for Suppliers"/index.html)

February 27, 2024

Amazon and Shein Jostle for Suppliers

[Amazon’s Revenue Soared in the Fourth Quarter of 2023](/content/news/amazons-revenue-soared-in-the-fourth-quarter-of-2023/ "Amazon’s Revenue Soared in the Fourth Quarter of 2023"/index.html)

February 16, 2024

Amazon’s Revenue Soared in the Fourth Quarter of 2023

Amazon had an exceptional end to 2023 despite many experts predicting weak holiday season sales. Good news for the broader ecommerce industry.

[Read more](/content/news/amazons-revenue-soared-in-the-fourth-quarter-of-2023/ "Read more"/index.html)

February 16, 2024

Amazon’s Revenue Soared in the Fourth Quarter of 2023

[E-commerce Industry Braces for Layoffs](/content/news/e-commerce-industry-braces-for-layoffs/ "E-commerce Industry Braces for Layoffs"/index.html)

February 6, 2024

E-commerce Industry Braces for Layoffs

2023 was a devastating year for tech industry layoffs. Though we’re only two months into 2024, it looks like it could bring more of the same.

[Read more](/content/news/e-commerce-industry-braces-for-layoffs/ "Read more"/index.html)

[E-commerce Industry Braces for Layoffs](/content/news/e-commerce-industry-braces-for-layoffs/ "E-commerce Industry Braces for Layoffs"/index.html)

February 6, 2024

E-commerce Industry Braces for Layoffs

[Sellercloud’s User Conference Is Back for 2024](/content/news/sellerclouds-user-conference-is-back-for-2024/ "Sellercloud’s User Conference Is Back for 2024"/index.html)

January 30, 2024

Sellercloud’s User Conference Is Back for 2024

Sellercloud’s 2024 user conference is almost upon us! It is an excellent opportunity to connect and share knowledge with the Sellercloud community.

[Read more](/content/news/sellerclouds-user-conference-is-back-for-2024/ "Read more"/index.html)

January 30, 2024

Sellercloud’s User Conference Is Back for 2024

[Amazon Tests Out AI Chatbot](/content/news/amazon-tests-out-ai-chatbot/ "Amazon Tests Out AI Chatbot"/index.html)

January 26, 2024

Amazon Tests Out AI Chatbot

Amazon mobile app users can ask a chatbot questions about products. The chatbot takes information from the product listing and customer reviews.

[Read more](/content/news/amazon-tests-out-ai-chatbot/ "Read more"/index.html)

[Amazon Tests Out AI Chatbot](/content/news/amazon-tests-out-ai-chatbot/ "Amazon Tests Out AI Chatbot"/index.html)

January 26, 2024

Amazon Tests Out AI Chatbot

[December Electronic Sales Up Despite Long-Term Decline](/content/news/december-electronic-sales-up-despite-long-term-decline/ "December Electronic Sales Up Despite Long-Term Decline"/index.html)

January 24, 2024

December Electronic Sales Up Despite Long-Term Decline

Electronics sales haven’t been too great for 2023 despite electronic retailers relentlessly lowering online consumer prices.

[Read more](/content/news/december-electronic-sales-up-despite-long-term-decline/ "Read more"/index.html)

January 24, 2024

December Electronic Sales Up Despite Long-Term Decline

[Did Online Retail Grow in North America in 2023?](/content/news/did-online-retail-grow-in-north-america-in-2023/ "Did Online Retail Grow in North America in 2023?"/index.html)

January 22, 2024

Did Online Retail Grow in North America in 2023?

North American online retail landscape is becoming more competitive as smaller retailers catch up with more established names.

[Read more](/content/news/did-online-retail-grow-in-north-america-in-2023/ "Read more"/index.html)

January 22, 2024

Did Online Retail Grow in North America in 2023?

[California and New York Make Retail Crime a Priority](/content/news/california-and-new-york-make-retail-crime-a-priority/ "California and New York Make Retail Crime a Priority"/index.html)

January 19, 2024

California and New York Make Retail Crime a Priority

The two states plan to invest in measures to confront retail crime and introduce harsher penalties. However, is organized retail crime overblown?

[Read more](/content/news/california-and-new-york-make-retail-crime-a-priority/ "Read more"/index.html)

January 19, 2024

California and New York Make Retail Crime a Priority

[Shein Plans to Go Public in the US](/content/news/shein-plans-to-go-public-in-the-us/ "Shein Plans to Go Public in the US"/index.html)

January 17, 2024

Shein Plans to Go Public in the US

Shein must gain the approval of the SEC and Chinese CSRC before it can go public in the US. Shein will likely face scrutiny from both regulators.

[Read more](/content/news/shein-plans-to-go-public-in-the-us/ "Read more"/index.html)

[Shein Plans to Go Public in the US](/content/news/shein-plans-to-go-public-in-the-us/ "Shein Plans to Go Public in the US"/index.html)

January 17, 2024

Shein Plans to Go Public in the US

[TikTok Shop to Raise Commission Fee from 2% to 8%](/content/news/tiktok-shop-to-raise-commission-fee-from-2-to-8/ "TikTok Shop to Raise Commission Fee from 2% to 8%"/index.html)

January 15, 2024

TikTok Shop to Raise Commission Fee from 2% to 8%

TikTok will raise its commission fee in April and July 2024, reduce its spending on merchant subsidiaries, and charge 30 cents per transaction.

[Read more](/content/news/tiktok-shop-to-raise-commission-fee-from-2-to-8/ "Read more"/index.html)

January 15, 2024

TikTok Shop to Raise Commission Fee from 2% to 8%

[E-commerce Trends 2024: Where Is the Industry Heading?](/content/news/e-commerce-trends-2024-where-is-the-industry-heading/ "E-commerce Trends 2024: Where Is the Industry Heading?"/index.html)

January 12, 2024

E-commerce Trends 2024: Where Is the Industry Heading?

The ecommerce landscape is changing in more ways than ever in 2024. What should ecommerce sellers look out for as the year unfolds?

[Read more](/content/news/e-commerce-trends-2024-where-is-the-industry-heading/ "Read more"/index.html)

January 12, 2024

E-commerce Trends 2024: Where Is the Industry Heading?

[Retailers Investing Heavily in Brick-And-Mortar in 2024](/content/news/retailers-investing-heavily-in-brick-and-mortar-in-2024/ "Retailers Investing Heavily in Brick-And-Mortar in 2024"/index.html)

January 10, 2024

Retailers Investing Heavily in Brick-And-Mortar in 2024

Retailers are betting big on brick-and-mortar stores in 2024. What does it mean for ecommerce and the wider industry?

[Read more](/content/news/retailers-investing-heavily-in-brick-and-mortar-in-2024/ "Read more"/index.html)

January 10, 2024

Retailers Investing Heavily in Brick-And-Mortar in 2024

[Returns Cost Retailers $743 Billion in 2023](/content/news/returns-cost-retailers-743-billion-in-2023/ "Returns Cost Retailers $743 Billion in 2023"/index.html)

January 8, 2024

Returns Cost Retailers $743 Billion in 2023

US returns totaled $743 billion in 2023, according to a report produced by the NRF (National Retail Federation) and Appriss.

[Read more](/content/news/returns-cost-retailers-743-billion-in-2023/ "Read more"/index.html)

January 8, 2024

Returns Cost Retailers $743 Billion in 2023

[Amazon Expedites Holiday Season Deliveries with AI, Robotics](/content/news/amazon-expedites-holiday-season-deliveries-with-ai-robotics/ "Amazon Expedites Holiday Season Deliveries with AI, Robotics"/index.html)

December 8, 2023

Amazon Expedites Holiday Season Deliveries with AI, Robotics

With the holiday shopping season in full swing, Amazon tests its AI and robotics capabilities to increase efficiency across its operations.

[Read more](/content/news/amazon-expedites-holiday-season-deliveries-with-ai-robotics/ "Read more"/index.html)

December 8, 2023

Amazon Expedites Holiday Season Deliveries with AI, Robotics

[What Did People Buy on Black Friday 2023?](/content/news/what-did-people-buy-on-black-friday-2023/ "What Did People Buy on Black Friday 2023?"/index.html)

December 7, 2023

What Did People Buy on Black Friday 2023?

Did Black Friday consumers spend money on different products in 2023? Not really. Electronics, toys, clothing, and beauty products still reign supreme.

[Read more](/content/news/what-did-people-buy-on-black-friday-2023/ "Read more"/index.html)

[What Did People Buy on Black Friday 2023?](/content/news/what-did-people-buy-on-black-friday-2023/ "What Did People Buy on Black Friday 2023?"/index.html)

December 7, 2023

What Did People Buy on Black Friday 2023?

[Are Black Friday and Cyber Monday Still Relevant?](/content/news/are-black-friday-and-cyber-monday-still-relevant/ "Are Black Friday and Cyber Monday Still Relevant?"/index.html)

December 6, 2023

Are Black Friday and Cyber Monday Still Relevant?

As Black Friday and Cyber Monday transcend their traditional dates after Thanksgiving, sellers may wonder whether the two dates are still relevant.

[Read more](/content/news/are-black-friday-and-cyber-monday-still-relevant/ "Read more"/index.html)

December 6, 2023

Are Black Friday and Cyber Monday Still Relevant?

[2023’s Black Friday Was Truly Omnichannel](/content/news/2023s-black-friday-was-truly-omnichannel/ "2023’s Black Friday Was Truly Omnichannel"/index.html)

December 5, 2023

2023’s Black Friday Was Truly Omnichannel

Sales exploded over Black Friday, Cyber Monday, and Thanksgiving across online stores, mobile devices, and old-fashioned brick-and-mortar stores.

[Read more](/content/news/2023s-black-friday-was-truly-omnichannel/ "Read more"/index.html)

[2023’s Black Friday Was Truly Omnichannel](/content/news/2023s-black-friday-was-truly-omnichannel/ "2023’s Black Friday Was Truly Omnichannel"/index.html)

December 5, 2023

2023’s Black Friday Was Truly Omnichannel

[More US Addresses to Be Added to DAS Lists in 2024](/content/news/more-us-addresses-to-be-added-to-das-lists-in-2024/ "More US Addresses to Be Added to DAS Lists in 2024"/index.html)

December 4, 2023

More US Addresses to Be Added to DAS Lists in 2024

Shipping to customers will be more costly for merchants in 2024 as parcel services increase the number of addresses qualifying for DAS surcharges.

[Read more](/content/news/more-us-addresses-to-be-added-to-das-lists-in-2024/ "Read more"/index.html)

December 4, 2023

More US Addresses to Be Added to DAS Lists in 2024

[Amazon’s Delivery Service Larger than UPS and FedEx](/content/news/amazon-delivery-service-larger-than-ups-fedex/ "Amazon’s Delivery Service Larger than UPS and FedEx"/index.html)

December 1, 2023

Amazon’s Delivery Service Larger than UPS and FedEx

Amazon is the largest delivery service in the US, delivering more orders than UPS and FedEx, and is expected to keep growing in the future.

[Read more](/content/news/amazon-delivery-service-larger-than-ups-fedex/ "Read more"/index.html)

December 1, 2023

Amazon’s Delivery Service Larger than UPS and FedEx

[Best Buy Lowers Its 2023 Annual Sales Forecast](/content/news/best-buy-lowers-2023-annual-sales-forecast/ "Best Buy Lowers Its 2023 Annual Sales Forecast"/index.html)

December 1, 2023

Best Buy Lowers Its 2023 Annual Sales Forecast

With electronics prices down and a potentially weak holiday season, Best Buy predicts poor sales for 2023. Could sales pick up in 2024?

[Read more](/content/news/best-buy-lowers-2023-annual-sales-forecast/ "Read more"/index.html)

December 1, 2023

Best Buy Lowers Its 2023 Annual Sales Forecast

[Walmart Black Friday Starts This Wednesday, November 8th](/content/news/walmart-black-friday-starts-this-wednesday-november-8th/ "Walmart Black Friday Starts This Wednesday, November 8th"/index.html)

November 7, 2023

Walmart Black Friday Starts This Wednesday, November 8th

Walmart will launch an early Black Friday event on November 8th. Walmart+ members will get early access; deals will be available in stores on November 11th.

[Read more](/content/news/walmart-black-friday-starts-this-wednesday-november-8th/ "Read more"/index.html)

November 7, 2023

Walmart Black Friday Starts This Wednesday, November 8th

[Do Consumers Trust Social Commerce?](/content/news/do-consumers-trust-social-commerce/ "Do Consumers Trust Social Commerce?"/index.html)

November 3, 2023

Do Consumers Trust Social Commerce?

More than half of all consumers avoid buying products from social media channels because they are worried about scams.

[Read more](/content/news/do-consumers-trust-social-commerce/ "Read more"/index.html)

[Do Consumers Trust Social Commerce?](/content/news/do-consumers-trust-social-commerce/ "Do Consumers Trust Social Commerce?"/index.html)

November 3, 2023

Do Consumers Trust Social Commerce?

[UPS Q3 2023 Earnings Down 12.8% YoY](/content/news/ups-q3-2023-earnings-down-12-8-yoy/ "UPS Q3 2023 Earnings Down 12.8% YoY"/index.html)

November 2, 2023

UPS Q3 2023 Earnings Down 12.8% YoY

UPS had a rough 2023, with several factors diminishing the courier’s revenues in Q3. However, there is optimism that UPS will do better in the future.

[Read more](/content/news/ups-q3-2023-earnings-down-12-8-yoy/ "Read more"/index.html)

[UPS Q3 2023 Earnings Down 12.8% YoY](/content/news/ups-q3-2023-earnings-down-12-8-yoy/ "UPS Q3 2023 Earnings Down 12.8% YoY"/index.html)

November 2, 2023

UPS Q3 2023 Earnings Down 12.8% YoY

[Businesses Turn To Inventory Management Systems to Manage Costs](/content/news/businesses-turn-to-inventory-management-systems-to-manage-costs/ "Businesses Turn To Inventory Management Systems to Manage Costs"/index.html)

November 1, 2023

Businesses Turn To Inventory Management Systems to Manage Costs

Ecommerce businesses are increasingly investing in inventory management software to reduce inventory overhead costs and boost growth.

[Read more](/content/news/businesses-turn-to-inventory-management-systems-to-manage-costs/ "Read more"/index.html)

November 1, 2023

Businesses Turn To Inventory Management Systems to Manage Costs

[Walmart Using AI to Forecast Holiday Season Demand](/content/news/walmart-using-ai-to-forecast-holiday-season-demand/ "Walmart Using AI to Forecast Holiday Season Demand"/index.html)

October 24, 2023

Walmart Using AI to Forecast Holiday Season Demand

Could this holiday season be bigger than ever? Walmart’s AI-powered inventory management system forecasts that it will be. Will they be right?

[Read more](/content/news/walmart-using-ai-to-forecast-holiday-season-demand/ "Read more"/index.html)

October 24, 2023

Walmart Using AI to Forecast Holiday Season Demand

[Retailers See Benefits of Leaner Inventories](/content/news/retailers-see-benefits-of-leaner-inventories/ "Retailers See Benefits of Leaner Inventories"/index.html)

October 20, 2023

Retailers See Benefits of Leaner Inventories

Cutting down on inventory is helping retailers match demand this holiday season. Healthier supply chains are helping retailers make better-sized orders.

[Read more](/content/news/retailers-see-benefits-of-leaner-inventories/ "Read more"/index.html)

October 20, 2023

Retailers See Benefits of Leaner Inventories

[Prime Day Was an Explosive Start to the Holiday Season](/content/news/prime-day-was-an-explosive-start-to-the-holiday-season/ "Prime Day Was an Explosive Start to the Holiday Season"/index.html)

October 19, 2023

Prime Day Was an Explosive Start to the Holiday Season

Sales this holiday season could be bigger than ever following the success of Amazon’s October Prime Day event as shoppers develop a taste for bargains.

[Read more](/content/news/prime-day-was-an-explosive-start-to-the-holiday-season/ "Read more"/index.html)

October 19, 2023

Prime Day Was an Explosive Start to the Holiday Season

[AI and Machine Learning Help Forecast the Holiday Season](/content/news/ai-and-machine-learning-help-forecast-the-holiday-season/ "AI and Machine Learning Help Forecast the Holiday Season"/index.html)

October 17, 2023

AI and Machine Learning Help Forecast the Holiday Season

Retailers increasingly use AI and machine learning to forecast holiday season demand and balance inventory. However, they must have accurate data.

[Read more](/content/news/ai-and-machine-learning-help-forecast-the-holiday-season/ "Read more"/index.html)

October 17, 2023

AI and Machine Learning Help Forecast the Holiday Season

[BNPL Payments Set to Rise This Holiday Season](/content/news/bnpl-payments-set-to-rise-this-holiday-season/ "BNPL Payments Set to Rise This Holiday Season"/index.html)

October 16, 2023

BNPL Payments Set to Rise This Holiday Season

As consumers look to reduce holiday season costs, BNPL is fast becoming an alternative way to save money in the short term.

[Read more](/content/news/bnpl-payments-set-to-rise-this-holiday-season/ "Read more"/index.html)

October 16, 2023

BNPL Payments Set to Rise This Holiday Season

[Will Retailers Charge for Returns to Promote Sustainability?](/content/news/will-retailers-charge-for-returns-to-promote-sustainability/ "Will Retailers Charge for Returns to Promote Sustainability?"/index.html)

October 12, 2023

Will Retailers Charge for Returns to Promote Sustainability?

Returns are costly for both retailers and the environment. Could charging consumers to return products help both?

[Read more](/content/news/will-retailers-charge-for-returns-to-promote-sustainability/ "Read more"/index.html)

October 12, 2023

Will Retailers Charge for Returns to Promote Sustainability?

[Prime Day Outgrows Amazon](/content/news/prime-day-outgrows-amazon/ "Prime Day Outgrows Amazon"/index.html)

October 10, 2023

Prime Day Outgrows Amazon

Prime Day is no longer just about Amazon. Consumers are increasingly shopping on additional marketplaces, as well as Amazon, to find the best deals.

[Read more](/content/news/prime-day-outgrows-amazon/ "Read more"/index.html)

[Prime Day Outgrows Amazon](/content/news/prime-day-outgrows-amazon/ "Prime Day Outgrows Amazon"/index.html)

October 10, 2023

Prime Day Outgrows Amazon

[Amazon Urges Sellers: Get Inventory to FBA before Oct 26th](/content/news/amazon-urges-sellers-get-inventory-to-fba-before-oct-26th/ "Amazon Urges Sellers: Get Inventory to FBA before Oct 26th"/index.html)

October 5, 2023

Amazon Urges Sellers: Get Inventory to FBA before Oct 26th

If sellers don’t get inventory to Amazon before October 26th, they may face capacity issues in November, impacting Black Friday and holiday season orders.

[Read more](/content/news/amazon-urges-sellers-get-inventory-to-fba-before-oct-26th/ "Read more"/index.html)

October 5, 2023

Amazon Urges Sellers: Get Inventory to FBA before Oct 26th

[Home Depot Nudges Lawn Equipment from Gas to Batteries](/content/news/home-depot-nudges-lawn-equipment-from-gas-to-batteries/ "Home Depot Nudges Lawn Equipment from Gas to Batteries"/index.html)

September 26, 2023

Home Depot Nudges Lawn Equipment from Gas to Batteries

The change from gas- to battery-powered comes as Home Depot aims to reach its green goals by 2028. Suppliers will follow suit or lose a place on the shelf.

[Read more](/content/news/home-depot-nudges-lawn-equipment-from-gas-to-batteries/ "Read more"/index.html)

September 26, 2023

Home Depot Nudges Lawn Equipment from Gas to Batteries

[Multichannel Ecommerce Boomed in 2022](/content/news/multichannel-e-commerce-boomed-in-2022/ "Multichannel Ecommerce Boomed in 2022"/index.html)

September 25, 2023

Multichannel Ecommerce Boomed in 2022

Sellers are expanding into marketplaces to reach more customers and workaround competitive platforms. Dropshipping outgrew all other forms of commerce.

[Read more](/content/news/multichannel-e-commerce-boomed-in-2022/ "Read more"/index.html)

[Multichannel Ecommerce Boomed in 2022](/content/news/multichannel-e-commerce-boomed-in-2022/ "Multichannel Ecommerce Boomed in 2022"/index.html)

September 25, 2023

Multichannel Ecommerce Boomed in 2022

[Amazon to Hire 250,000 Logistics Staff for Holiday Season](/content/news/amazon-to-hire-250000-logistics-staff-for-holiday-season/ "Amazon to Hire 250,000 Logistics Staff for Holiday Season"/index.html)

September 21, 2023

Amazon to Hire 250,000 Logistics Staff for Holiday Season

Hiring a monumental number of logistics workers, Amazon seems bullish the 2023 holiday season will be huge. Other retailers are expecting lackluster sales.

[Read more](/content/news/amazon-to-hire-250000-logistics-staff-for-holiday-season/ "Read more"/index.html)

September 21, 2023

Amazon to Hire 250,000 Logistics Staff for Holiday Season

[Adobe Digital Price Index Records 40‑Month Online Price Low](/content/news/adobe-digital-price-index-records-40-month-online-price-low/ "Adobe Digital Price Index Records 40‑Month Online Price Low"/index.html)

September 15, 2023

Adobe Digital Price Index Records 40‑Month Online Price Low

For the 40th month in a row, Adobe’s DPI has recorded a decline in online prices, suggesting retailers are attempting to appeal to cash-strapped shoppers.

[Read more](/content/news/adobe-digital-price-index-records-40-month-online-price-low/ "Read more"/index.html)

September 15, 2023

Adobe Digital Price Index Records 40‑Month Online Price Low

[Retailers Focusing on Inventory Ahead of Holiday Season](/content/news/retailers-focusing-on-inventory-ahead-of-holiday-season/ "Retailers Focusing on Inventory Ahead of Holiday Season"/index.html)

September 7, 2023

Retailers Focusing on Inventory Ahead of Holiday Season

Supply chain normalization and software are helping retailers avoid excess inventory. Meanwhile, retailers tighten inventory to focus on seasonal sales.

[Read more](/content/news/retailers-focusing-on-inventory-ahead-of-holiday-season/ "Read more"/index.html)

September 7, 2023

Retailers Focusing on Inventory Ahead of Holiday Season

[Labor Day Spending Expected to be Tight in 2023](/content/news/labor-day-spending-expected-to-be-tight-in-2023/ "Labor Day Spending Expected to be Tight in 2023"/index.html)

September 1, 2023

Labor Day Spending Expected to be Tight in 2023

Retailers should be cautious of their expectations this year as consumers’ spending habits are still hard-hit by inflation and are likely looking to save.

[Read more](/content/news/labor-day-spending-expected-to-be-tight-in-2023/ "Read more"/index.html)

September 1, 2023

Labor Day Spending Expected to be Tight in 2023

[Amazon Expands Ads to Third-Party Websites](/content/news/amazon-expands-ads-to-third-party-websites/ "Amazon Expands Ads to Third-Party Websites"/index.html)

August 24, 2023

Amazon Expands Ads to Third-Party Websites

Amazon’s ad revenue is growing and is estimated to account for 10% of digital ad spending in 2023. Expanding to other sites could further inflate this growth.

[Read more](/content/news/amazon-expands-ads-to-third-party-websites/ "Read more"/index.html)

August 24, 2023

Amazon Expands Ads to Third-Party Websites

[Walmart Reports Growth in Store Sales While Target Staggers](/content/news/walmart-reports-growth-in-store-sales-while-target-staggers/ "Walmart Reports Growth in Store Sales While Target Staggers"/index.html)

August 23, 2023

Walmart Reports Growth in Store Sales While Target Staggers

Target reports its first drop in sales in six years, while Walmart sales perform better than expected. What are the two retailers doing differently?

[Read more](/content/news/walmart-reports-growth-in-store-sales-while-target-staggers/ "Read more"/index.html)

August 23, 2023

Walmart Reports Growth in Store Sales While Target Staggers

[US Retail Sales Grew 0.7% in July 2023](/content/news/us-retail-sales-grew-0-7-in-july-2023/ "US Retail Sales Grew 0.7% in July 2023"/index.html)

August 17, 2023

US Retail Sales Grew 0.7% in July 2023

Retail sales data for July 2023 has surprised experts with a 0.7% increase. Various factors may have contributed to the rise, but it may be short-lived.

[Read more](/content/news/us-retail-sales-grew-0-7-in-july-2023/ "Read more"/index.html)

[US Retail Sales Grew 0.7% in July 2023](/content/news/us-retail-sales-grew-0-7-in-july-2023/ "US Retail Sales Grew 0.7% in July 2023"/index.html)

August 17, 2023

US Retail Sales Grew 0.7% in July 2023

[UPS Fights to Bring Back Customers](/content/news/ups-fights-to-bring-back-customers/ "UPS Fights to Bring Back Customers"/index.html)

August 16, 2023

UPS Fights to Bring Back Customers

UPS experienced a significant drop in parcel deliveries as customers utilized other courier services to avoid a potential strike.

[Read more](/content/news/ups-fights-to-bring-back-customers/ "Read more"/index.html)

[UPS Fights to Bring Back Customers](/content/news/ups-fights-to-bring-back-customers/ "UPS Fights to Bring Back Customers"/index.html)

August 16, 2023

UPS Fights to Bring Back Customers

[Amazon Announces a Second Prime Day for 2023](/content/news/amazon-announces-a-second-prime-day-for-2023/ "Amazon Announces a Second Prime Day for 2023"/index.html)

August 11, 2023

Amazon Announces a Second Prime Day for 2023

Amazon’s second Prime Day of 2023 will take place in October and is expected to be discount-heavy as holiday season consumers navigate inflation.

[Read more](/content/news/amazon-announces-a-second-prime-day-for-2023/ "Read more"/index.html)

August 11, 2023

Amazon Announces a Second Prime Day for 2023

[Is Retail Media E-commerce’s Next Top Trend?](/content/news/is-retail-media-e-commerces-next-top-trend/ "Is Retail Media E-commerce’s Next Top Trend?"/index.html)

August 11, 2023

Is Retail Media E-commerce’s Next Top Trend?

Both Walmart and eBay are expanding their retail media operations in-store and online. Could it become a profitable alternative revenue stream?

[Read more](/content/news/is-retail-media-e-commerces-next-top-trend/ "Read more"/index.html)

August 11, 2023

Is Retail Media E-commerce’s Next Top Trend?

[UPS Unveils ‘DeliveryDefense’ to Curtail Porch Piracy](/content/news/ups-unveils-deliverydefense-to-curtail-porch-piracy/ "UPS Unveils ‘DeliveryDefense’ to Curtail Porch Piracy"/index.html)

August 1, 2023

UPS Unveils ‘DeliveryDefense’ to Curtail Porch Piracy

DeliveryDefense assesses shipping confidence based on address. If shipping confidence is low, merchants may decide to use another delivery method.

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August 1, 2023

UPS Unveils ‘DeliveryDefense’ to Curtail Porch Piracy

[Trucking Firm Yellow Shuts Down Operations](/content/news/trucking-firm-yellow-shuts-down-operations/ "Trucking Firm Yellow Shuts Down Operations"/index.html)

August 1, 2023

Trucking Firm Yellow Shuts Down Operations

Yellow is said to be somewhere between $1.3 and $1.5 billion in debt. In 2020, Yellow was approved a Covid pandemic relief loan of $729.2 million, of which it only managed to pay back $230 million.

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August 1, 2023

Trucking Firm Yellow Shuts Down Operations

[Top Apparel Retailers Generated $131.56 Billion in 2022](/content/news/top-apparel-retailers-generated-131-56-billion-in-2022/ "Top Apparel Retailers Generated $131.56 Billion in 2022"/index.html)

July 27, 2023

Top Apparel Retailers Generated $131.56 Billion in 2022

Retailers experienced steady growth in 2022, which is excellent news. Digital Commerce 360 uncovered a variety of interesting stats for the year.

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July 27, 2023

Top Apparel Retailers Generated $131.56 Billion in 2022

[UPS Strike Action Avoided](/content/news/ups-strike-action-avoided/ "UPS Strike Action Avoided"/index.html)

July 27, 2023

UPS Strike Action Avoided

The International Brotherhood of Teamsters, representing unionized UPS workers, voted to strike if UPS failed to deliver a ‘strong contract’ by July 31st. Thankfully, that’s no longer the case.

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[UPS Strike Action Avoided](/content/news/ups-strike-action-avoided/ "UPS Strike Action Avoided"/index.html)

July 27, 2023

UPS Strike Action Avoided

[TikTok to Launch ‘TikTok Shop Shopping Center’](/content/news/tiktok-to-launch-tiktok-shop-shopping-center/ "TikTok to Launch ‘TikTok Shop Shopping Center’"/index.html)

July 26, 2023

TikTok to Launch ‘TikTok Shop Shopping Center’

TikTok’s marketplace could put the company in competition with Shein, Temu, and other social media marketplaces. Lawmakers may get involved. Video-sharing app TikTok is set to launch its own marketplace called the ‘TikTok Shop Shopping Center’ in August 2023, according to Ana Faguy of Forbes. The marketplace will sell a range of products, including clothing and electronics, all of which are to be manufactured in China and shipped to customers in the US and elsewhere. TikTok will primarily handle marketing and logistics and will only pay suppliers if they find buyers. TikTok also plans to return unpopular products to avoid being […]

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July 26, 2023

TikTok to Launch ‘TikTok Shop Shopping Center’

[Florida’s 2023-2024 Back-to-School Sales Tax Holiday Begins](/content/news/floridas-2023-2024-back-to-school-sales-tax-holiday-begins/ "Florida’s 2023-2024 Back-to-School Sales Tax Holiday Begins"/index.html)

July 26, 2023

Florida’s 2023-2024 Back-to-School Sales Tax Holiday Begins

Residents of Florida can save money on back-to-school supplies as state sales tax is relaxed. The tax break could boost ecommerce sales. Florida started its 2023-2024 Back-to-School Sales Tax Holiday this Monday, July 24th, which will run through to Sunday, August 6th, 2023. According to a Tax Information Publication, tax-exempt products include: Clothing, footwear, and certain accessories with a sales price of $100 or less per item. Certain school supplies with a sales price of $50 or less per item. Learning aids and jigsaw puzzles with a sales price of $30 or less. Personal computers and certain computer-related accessories with a […]

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July 26, 2023

Florida’s 2023-2024 Back-to-School Sales Tax Holiday Begins

[Amazon Experiences a BNPL Boom on Prime Day 2023](/content/news/amazon-experiences-a-bnpl-boom-on-prime-day-2023/ "Amazon Experiences a BNPL Boom on Prime Day 2023"/index.html)

July 25, 2023

Amazon Experiences a BNPL Boom on Prime Day 2023

BNPL orders exploded on Amazon Prime Day 2023, increasing roughly 20% from the year before. Will BNPL orders skyrocket during the holidays? Amazon Prime Day took place on July 11th and July 12th in 2023, and it was an interesting event in more ways than one. Not only did Amazon beat its previous shopping records, but Buy Now Pay Later (BNPL) gained significant traction with consumers. According to a research post by Vivek Pandya of Adobe Analytics: “On July 11, BNPL accounted for 6.4 percent of online orders and drove $461 million in revenue, up a staggering 19.5 percent compared to […]

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July 25, 2023

Amazon Experiences a BNPL Boom on Prime Day 2023

[FTC Sues Amazon—Alleges Consumers Tricked Into Amazon Prime](/content/news/ftc-sues-amazon-alleges-consumers-tricked-into-amazon-prime/ "FTC Sues Amazon—Alleges Consumers Tricked Into Amazon Prime"/index.html)

June 27, 2023

FTC Sues Amazon—Alleges Consumers Tricked Into Amazon Prime

According to the FTC’s lawsuit, consumers are tricked into signing up for Amazon Prime, and canceling their subscription is designed to be complicated. The FTC (Federal Trade Commission) alleges that Amazon used deceptive techniques to trick consumers into signing up for Amazon Prime and purposely made it difficult for them to cancel their subscriptions. A press release from the FTC explained: “FTC charges that Amazon has knowingly duped millions of consumers into unknowingly enrolling in Amazon Prime.” In their case against Amazon, the FTC alleges that the ecommerce giant used ‘dark patterns’ to “trick consumers into enrolling in automatically-renewing Prime subscriptions.” […]

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June 27, 2023

FTC Sues Amazon—Alleges Consumers Tricked Into Amazon Prime

[Walmart Integrates PingPong Payments](/content/news/walmart-integrates-pingpong-payments/ "Walmart Integrates PingPong Payments"/index.html)

June 26, 2023

Walmart Integrates PingPong Payments

International sellers can now receive payments through PingPong Payments when selling on Walmart’s marketplace. The integration could be a game changer. What happened: Walmart’s marketplace has announced a partnership with cross-border payments company PingPong Payments. PingPong already works with over 1 million online sellers. What does it mean: International companies working with Walmart can accept payments through PingPong. This means remittance will be easier for international companies selling on Walmart. Traditional payment institutions can be expensive for international sellers, and using a cross-border payment solution, such as PingPong, could result in savings when selling in the US. Why is it important: […]

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[Walmart Integrates PingPong Payments](/content/news/walmart-integrates-pingpong-payments/ "Walmart Integrates PingPong Payments"/index.html)

June 26, 2023

Walmart Integrates PingPong Payments

[Adobe Digital Price Index—Online Prices at 36-Month Low](/content/news/adobe-digital-price-index-online-prices-at-36-month-low/ "Adobe Digital Price Index—Online Prices at 36-Month Low"/index.html)

June 23, 2023

Adobe Digital Price Index—Online Prices at 36-Month Low

Online prices continue to decline YoY, with electronics hit the hardest. Several factors are driving the decline, though some categories are increasing. According to an Adobe news post, Adobe’s Digital Price Index (DPI) suggests online prices continue to fall, reaching a 36-month low in May 2023. Their data suggests that between May 2022 and May 2023, online prices fell 2.3% year-on-year (YoY), which Adobe says, is “the most significant decrease since the COVID-19 pandemic started,” adding, “This marks the ninth consecutive month of YoY price decreases.” Adobe’s DPI is “modeled after the Consumer Price Index, published by the U.S. Bureau of […]

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June 23, 2023

Adobe Digital Price Index—Online Prices at 36-Month Low

[US Targets Chinese Fast-Fashion Platforms Temu & Shein](/content/news/us-targets-chinese-fast-fashion-platforms-temu-shein/ "US Targets Chinese Fast-Fashion Platforms Temu & Shein"/index.html)

June 22, 2023

US Targets Chinese Fast-Fashion Platforms Temu & Shein

As tensions flare up between the two largest economies, US lawmakers seek to make it more difficult for Chinese fast fashion to sell in the US. Potential US legislation with bipartisan support could soon stop the success of Chinese ecommerce platforms Temu and Shein. Currently, many low-value Chinese products enter the US duty-free through the ‘de minimis rule,’ which exempts imports of $800 or less from tariffs if they are shipped directly to consumers. Removing the duty-free status of these products could effectively kill low-priced cross-border Chinese ecommerce companies operating in the US. Meanwhile, this is all happening in the backdrop […]

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June 22, 2023

US Targets Chinese Fast-Fashion Platforms Temu & Shein

[Overstock.com Bids for Bed Bath & Beyond’s IP and Assets](/content/news/overstock-com-bids-for-bed-bath-beyonds-ip-and-assets/ "Overstock.com Bids for Bed Bath & Beyond’s IP and Assets"/index.html)

June 21, 2023

Overstock.com Bids for Bed Bath & Beyond’s IP and Assets

Bed Bath & Beyond’s intellectual property and assets could soon belong to ecommerce furniture retailer Overstock.com following a $21.5 million bid.

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June 21, 2023

Overstock.com Bids for Bed Bath & Beyond’s IP and Assets

[Reebelo Logs $5.8 Million in Revenue for 2022](/content/news/reebelo-logs-5-8-million-in-revenue-for-2022/ "Reebelo Logs $5.8 Million in Revenue for 2022"/index.html)

June 20, 2023

Reebelo Logs $5.8 Million in Revenue for 2022

Reebelo is a young, rapidly growing electronics reseller from Singapore. Reebelo’s growth is not surprising as the resale market continues to balloon. ‘Resale’ continues to be a major buzzword in ecommerce in 2023, a sweeping trend that started in 2022, and it’s becoming rather profitable for some businesses, such as Reebelo. While fashion tends to garner most of the attention in the resale market, with companies like ThredUp reporting a 28% increase in sales, Singapore-based electronics reseller Reebelo is also making waves. According to an article by Miguel Cordon of Tech In Asia, Reebelo’s revenue has grown nearly six-fold since 2022. […]

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June 20, 2023

Reebelo Logs $5.8 Million in Revenue for 2022

[eBay Adopts Generative AI to Create Product Descriptions](/content/news/ebay-adopts-generative-ai-to-create-product-descriptions/ "eBay Adopts Generative AI to Create Product Descriptions"/index.html)

June 19, 2023

eBay Adopts Generative AI to Create Product Descriptions

Creating attractive product descriptions on eBay just got much easier as the marketplace tests a ChatGPT-like description generator for sellers. eBay’s groundbreaking feature will allow selected sellers to create product descriptions based on a few attributes—such as an image and a short description—reducing the time needed to create descriptions. For now, the feature is being beta-tested and works similarly to ChatGPT. It also reportedly leverages the approximately 20 billion images already used on eBay. According to Eddie Garcia, eBay’s Chief Product Officer, creating product descriptions is one of the hardest things to do when selling online. The tool will be a […]

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June 19, 2023

eBay Adopts Generative AI to Create Product Descriptions

[Amazon Prime Day Approaches! What Does It Mean for Sellers?](/content/news/amazon-prime-day-approaches-what-does-it-mean-for-sellers/ "Amazon Prime Day Approaches! What Does It Mean for Sellers?"/index.html)

June 6, 2023

Amazon Prime Day Approaches! What Does It Mean for Sellers?

Prime Day will take place from July 11th to 12th. We explain why it’s an important event for sellers and how Sellercloud can help prepare. Prime Day has become one of the top retail events of the year, fast approaching the scale of Black Friday and Cyber Monday (particularly during the pandemic). Stay tuned for the full recording of Sellercloud’s Prepare For Prime Day 2023 webinar, which took place on June 14th First launched in 2015 to celebrate Amazon’s birthday, Prime Day is available only to Prime subscribers, takes place once a year, and despite being a ‘Day,’ is usually stretched […]

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June 6, 2023

Amazon Prime Day Approaches! What Does It Mean for Sellers?

[Merchants Must Adapt to Inflation-Hit Shoppers](/content/news/merchants-must-adapt-to-inflation-hit-shoppers/ "Merchants Must Adapt to Inflation-Hit Shoppers"/index.html)

May 31, 2023

Merchants Must Adapt to Inflation-Hit Shoppers

Shoppers are more cautious because of inflation. Expanding payment options and offering loyalty programs can encourage consumers to return. While the ecommerce industry continues to experience year-on-year growth, shoppers in 2023 have been struck by inflation which could have a knock-on effect on merchants. Consumers don’t have as much purchasing power as before, which is changing their online shopping habits, particularly on non-essential items. PwC’s February 2023 Global Consumer Insights Pulse Survey states, “96% of surveyed consumers intend to adopt some type of cost-saving behaviour over the next six months.” The report also noted that “40% of consumers who intend to […]

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May 31, 2023

Merchants Must Adapt to Inflation-Hit Shoppers

[5 Ways Merchants Can Prevent Chargeback Fraud](/content/news/5-ways-merchants-can-prevent-chargeback-fraud/ "5 Ways Merchants Can Prevent Chargeback Fraud"/index.html)

May 30, 2023

5 Ways Merchants Can Prevent Chargeback Fraud

Chargeback fraud is estimated to cost sellers up to $125 billion globally in 2023. We list the top five ways to keep your business safe. ‘Chargeback fraud,’ also known as ‘friendly fraud,’ is where the buyer calls their card issuer and claims they were charged for a product or service they didn’t recognize instead of contacting the merchant. The card issuer reverses the payment, and the buyer keeps the product and the money. Chargeback fraud is often cited as one of the most significant expenses to merchants (they lose a legitimate payment and stock), and the costs associated are a matter […]

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May 30, 2023

5 Ways Merchants Can Prevent Chargeback Fraud

[North American Retailers Made $1T in Online Sales in 2022](/content/news/north-american-retailers-made-1t-in-online-sales-in-2022/ "North American Retailers Made $1T in Online Sales in 2022"/index.html)

May 30, 2023

North American Retailers Made $1T in Online Sales in 2022

The top North American retailers are larger than before the pandemic despite sales growth slowing in 2022, according to a recent report. According to a report by Digital Commerce 360, North America’s top 1,000 retailers surpassed $1 trillion in web sales in 2022. Digital Commerce 360 tracked the growth of the top 1,000 retailers in the US, Canada, and Mexico. The report noted that while sales growth slowed in 2022, in the long term, the ecommerce industry has generated compound growth of 20.7% CAGR (compound annual growth rate) since 2019. Much of the growth occurred in 2020 and declined in 2021 […]

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May 30, 2023

North American Retailers Made $1T in Online Sales in 2022

[Wayfair to Analyze Customer Interactions With AI](/content/news/wayfair-to-analyze-customer-interactions-with-ai/ "Wayfair to Analyze Customer Interactions With AI"/index.html)

May 11, 2023

Wayfair to Analyze Customer Interactions With AI

Wayfair to use natural language processing and predictive analytics to identify emerging customer issues in real time and improve customer experience. Furniture and home goods ecommerce platform Wayfair will leverage AI to better analyze customer experience with their brand. According to an article by Maeve Allsup in Retail Brew, Wayfair is looking to: “analyze customer interactions across channels using natural language processing, and identify emerging themes in real time.” Wayfair’s associate director of customer experience, Neville Clemens, explains that part of the problem is that it’s hard to figure out what happened when a customer called in. Often, after a customer […]

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May 11, 2023

Wayfair to Analyze Customer Interactions With AI

[Rakuten’s Big Give Week 2023 Begins](/content/news/rakutens-big-give-week-2023-begins/ "Rakuten’s Big Give Week 2023 Begins"/index.html)

May 10, 2023

Rakuten’s Big Give Week 2023 Begins

Cash back platform, Rakuten, has started its Big Give Week. Typically, it’s Rakuten’s biggest shopping event of the year, with up to 15% off on some brands. The ecommerce platform, Rakuten, has begun its biggest shopping event of the year, the ‘Big Give Week.’ It will run from May 8th to 15th in 2023. Rakuten’s Big Give Week is a huge ecommerce event with the platform offering up to 15% cash back and other rewards on some products and brands. 2023 could be a massive year for the Big Give Week, with shoppers particularly concerned with the current economic climate and […]

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[Rakuten’s Big Give Week 2023 Begins](/content/news/rakutens-big-give-week-2023-begins/ "Rakuten’s Big Give Week 2023 Begins"/index.html)

May 10, 2023

Rakuten’s Big Give Week 2023 Begins

[Amazon Customers Offered $10 to Pick up Deliveries](/content/news/amazon-customers-offered-10-to-pick-up-deliveries/ "Amazon Customers Offered $10 to Pick up Deliveries"/index.html)

May 9, 2023

Amazon Customers Offered $10 to Pick up Deliveries

Amazon Prime subscribers offered $10 to collect deliveries over $25 from pickup locations. Amazon also charges $1 for UPS returns. For Amazon orders over $25, Prime subscribers can receive $10 if they pick up their deliveries from designated locations, such as Whole Foods, Amazon Fresh, or Kohl’s. The scheme is part of Amazon’s push to lower delivery costs, encouraging customers to pick up deliveries themselves instead of expecting a home delivery, reports The Economic Times. Shipping to rural locations is particularly expensive for Amazon, and pickup locations will reduce fuel and staffing costs. Interestingly, Amazon is not the first ecommerce platform […]

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May 9, 2023

Amazon Customers Offered $10 to Pick up Deliveries

[Amazon Leads the Way in Password Security](/content/news/amazon-leads-the-way-in-password-security/ "Amazon Leads the Way in Password Security"/index.html)

May 4, 2023

Amazon Leads the Way in Password Security

Amazon is the safest US ecommerce platform in terms of password security. Etsy and eBay also score well, while Walmart and Craigslist must improve. Password management service, Bitwarden, ranked the top ecommerce platforms in the US by password security, and Amazon performed exceptionally well. Their analysis focused on the ecommerce platforms that gained the most traffic in the US—Amazon, Walmart, eBay, Etsy, and Craigslist. Amazon was the only platform to score 100%, offering the tightest security measures of any ecommerce platform. Interestingly, most recently, in Singapore, Amazon also received top marks for security, as Osmond Chia of The Strait Times reports. […]

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May 4, 2023

Amazon Leads the Way in Password Security

[Live Commerce is Booming in the US](/content/news/live-commerce-is-booming-in-the-us/ "Live Commerce is Booming in the US"/index.html)

May 2, 2023

Live Commerce is Booming in the US

The US is the world’s third largest live commerce market after Denmark and China. Live commerce sales are projected to double by 2026. Live commerce is growing rapidly in the US and the West after taking Asia, particularly China, by storm, and it could be one of the next biggest ecommerce trends. ‘Live commerce’ can easily be explained by comparing it to infomercials, where TV presenters demonstrate products and viewers can order them over the phone. The difference is that live commerce is often live-streamed on social media by sellers or influencers, and viewers can purchase the product. If anything, live […]

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[Live Commerce is Booming in the US](/content/news/live-commerce-is-booming-in-the-us/ "Live Commerce is Booming in the US"/index.html)

May 2, 2023

Live Commerce is Booming in the US

[Sellercloud Integrates Avalara to Manage Seller’s Sales Tax](/content/news/sellercloud-integrates-avalara-to-manage-sellers-sales-tax/ "Sellercloud Integrates Avalara to Manage Seller’s Sales Tax"/index.html)

April 28, 2023

Sellercloud Integrates Avalara to Manage Seller’s Sales Tax

Sellercloud’s newest integration is with Avalara. Avalara’s tax calculation software helps sellers overcome challenges such as infamously troublesome sales tax. Sellercloud is ecstatic to announce a new integration with Avalara’s AvaTax to help our sellers manage their taxes, particularly their sales tax. The process to become officially certified in sales tax compliance and integrate AvaTax was rigorous, but it’s the foundation of a closer relationship between Sellercloud and Avalara that will continue to develop. For Sellercloud sellers, the integration means life just got a whole lot easier—they’ll have increased control and visibility over how they are charged sales tax across the […]

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April 28, 2023

Sellercloud Integrates Avalara to Manage Seller’s Sales Tax

[Chinese Ecommerce Startup Temu Expands into Europe](/content/news/chinese-e-commerce-startup-temu-expands-into-europe/ "Chinese Ecommerce Startup Temu Expands into Europe"/index.html)

April 27, 2023

Chinese Ecommerce Startup Temu Expands into Europe

The low-priced ecommerce platform Temu is now available in several EU countries and may become a threat to established platforms in the future. Temu is a young ecommerce startup that offers competitively priced products, ranging from clothing and jewelry to lawn furniture and electronics. Pronounced ‘tee-moo,’ according to their website, Temu was founded in Boston, MA, and is owned by PDD Holdings Inc., which is based in Dublin, Ireland. What happened: Temu.com has expanded its operations to serve several European countries, including the UK, France, Germany, Italy, the Netherlands, and Spain, reports Reuters. Temu already serves many other English-speaking countries around […]

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April 27, 2023

Chinese Ecommerce Startup Temu Expands into Europe

[Amazon Launches Anti-Counterfeiting Exchange in Crackdown](/content/news/amazon-launches-anti-counterfeiting-exchange-in-crackdown/ "Amazon Launches Anti-Counterfeiting Exchange in Crackdown"/index.html)

April 26, 2023

Amazon Launches Anti-Counterfeiting Exchange in Crackdown

The Anti-Counterfeiting Exchange will make identifying and tracking counterfeiters easier and safeguard Amazon sellers and consumers. Amazon’s newly launched ‘Anti-Counterfeiting Exchange’ (ACX) will help online stores anonymously label counterfeit brands and track them. According to Loss Prevention Magazine, the ACX “allows participating stores to share information about confirmed counterfeiters who attempted to use their services to try to sell counterfeit products.” Working together, Sellers can more quickly identify counterfeiters instead of flagging them alone. ACX can also make it easier for sellers to identify counterfeiters who use multiple accounts and when they create a new account after being banned. The initiative […]

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April 26, 2023

Amazon Launches Anti-Counterfeiting Exchange in Crackdown

[Online Concierge the Future? Men’s Wearhouse Thinks So](/content/news/online-concierge-the-future-mens-wearhouse-thinks-so/ "Online Concierge the Future? Men’s Wearhouse Thinks So"/index.html)

April 20, 2023

Online Concierge the Future? Men’s Wearhouse Thinks So

Wedding Wingman asks grooms a series of questions to narrow down suitable wedding attire. Grooms can then book a fitting appointment in store. Men’s retail clothing store, Men’s Wearhouse, has launched an online wedding concierge service called, ‘Wedding Wingman.’ Wedding Wingman helps shoppers by asking them a series of questions about their wedding, such as the dress code and season, to narrow down the selection of suitable wedding attire. Shoppers can then sort through the suggested options, make adjustments, and book an appointment for a fitting in store. “The tool was created in response to customer feedback and insights indicating that […]

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April 20, 2023

Online Concierge the Future? Men’s Wearhouse Thinks So

[Walmart Makes $235 Million Loss in Sale of Bonobos](/content/news/walmart-makes-235-million-loss-in-sale-of-bonobos/ "Walmart Makes $235 Million Loss in Sale of Bonobos"/index.html)

April 18, 2023

Walmart Makes $235 Million Loss in Sale of Bonobos

Walmart struggled to make the menswear brand profitable as it originally purchased Bonobos to extend its reach into ecommerce six years ago. Walmart has announced the sale of men’s clothing company Bonobos to WHP Global and Express for a sum of $75 million—$235 million less than the $310 million they paid for the brand in 2017. The sale comes a few years after Walmart sold women’s clothing brand ModCloth in 2019, Shoes.com in 2020, and outdoor retailer Moosejaw this year, notes Emily Rella of Entrepreneur. Rella also explains that Walmart only acquired the brands a few years earlier as part of […]

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April 18, 2023

Walmart Makes $235 Million Loss in Sale of Bonobos

[ThredUp Reports Resale Industry Increased Sales 28% in 2022](/content/news/thredup-reports-resale-industry-increased-sales-28-in-2022/ "ThredUp Reports Resale Industry Increased Sales 28% in 2022"/index.html)

April 13, 2023

ThredUp Reports Resale Industry Increased Sales 28% in 2022

According to ThredUp’s report, the resale grew exponentially in 2022 and could increase further in the future. However, not everyone is convinced. The resale industry performed exceptionally well in 2022, with ThredUp’s Resale Report 2023 suggesting sales grew by 28% from 2021. Resale industry growth is driven mainly by Gen Z and millennials, who use resale platforms to purchase higher-end products that are too expensive when new and wish to shop sustainably. Mary Meisenzahl of Digital Commerce 360, ThredUp’s report indicates that “the industry’s growth to inflation, more retailers developing curated secondhand offerings, and increased awareness of sustainable shopping habits.” According […]

[Read more](/content/news/thredup-reports-resale-industry-increased-sales-28-in-2022/ "Read more"/index.html)

April 13, 2023

ThredUp Reports Resale Industry Increased Sales 28% in 2022

[Levi’s Utilizes AI for Model Diversity](/content/news/levis-utilizes-ai-for-model-diversity/ "Levi’s Utilizes AI for Model Diversity"/index.html)

April 10, 2023

Levi’s Utilizes AI for Model Diversity

Using AI, Levi’s customers will be able to see models that look more like them. However, the decision is controversial and could turn off some customers. Levi’s will use the AI studio, Lalaland.ai, to generate diverse models to showcase its clothing online to customers. Using the tech, Levi’s can generate models of different skin tones, ages, and even body types. The idea behind using Lalaland’s AI models is that Levi’s customers will be able to see what the clothes might look like on a model that looks more like them. The decision is controversial because it potentially means fewer opportunities for […]

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[Levi’s Utilizes AI for Model Diversity](/content/news/levis-utilizes-ai-for-model-diversity/ "Levi’s Utilizes AI for Model Diversity"/index.html)

April 10, 2023

Levi’s Utilizes AI for Model Diversity

[FedEx to Consolidate FedEx Ground and FedEx Express](/content/news/fedex-to-consolidate-fedex-ground-and-fedex-express/ "FedEx to Consolidate FedEx Ground and FedEx Express"/index.html)

April 7, 2023

FedEx to Consolidate FedEx Ground and FedEx Express

FedEx Ground and FedEx Express will be merged by June 2024 as part of a plan to save FedEx $4 billion in costs by the end of 2025 and increase efficiency. FedEx has announced plans to combine its two delivery arms, FedEx Ground and FedEx Express, into one entity, ending decades of separation. FedEx Express primarily uses air travel to ship packages, while FedEx Ground is a more economical service. Typically, FedEx Express takes up to three days to complete a delivery, while FedEx Ground can take up to five. Joining the two carrier services could make FedEx more efficient and […]

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April 7, 2023

FedEx to Consolidate FedEx Ground and FedEx Express

[65% Of Walmart Stores to Be Automated by 2026](/content/news/65-of-walmart-stores-to-be-automated-by-2026/ "65% Of Walmart Stores to Be Automated by 2026"/index.html)

April 6, 2023

65% Of Walmart Stores to Be Automated by 2026

Over the next few years, Walmart’s in-store automation efforts could save the company up to 20% and cut the need for ‘physical labor.’ Walmart is taking significant strides towards automation, according to a SEC filing titled, ‘Walmart Outlines Growth Strategy, Unveils Next Generation Supply Chain at 2023 Investment Community Meeting.’ The shift towards automation is not surprising and is likely a move to outdo Amazon, which is known for its automation efforts, particularly the use of robotics (and even drones). Walmart and Amazon are increasingly becoming alike, battling for online and offline consumers, and utilizing the latest tech. The document said, […]

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April 6, 2023

65% Of Walmart Stores to Be Automated by 2026

[Boxed Inc Bankrupt, Considering Software Sale](/content/news/boxed-inc-bankrupt-considering-software-sale/ "Boxed Inc Bankrupt, Considering Software Sale"/index.html)

April 3, 2023

Boxed Inc Bankrupt, Considering Software Sale

Cash-strapped Boxed Inc has finally filed for bankruptcy weeks after the SVB crash. The company looks to sell its software and wind down operations. Online wholesaler, Boxed Inc, filed for bankruptcy Sunday, April 2nd. To many, however, the move is not surprising. As early as mid-March, Boxed considered bankruptcy as an option. Sam Silverstein of Grocery Drive reported on March 16th that “the cash-starved company faces pressure to make millions of dollars in payments to creditors it might not be able to afford.” The news further harmed Boxed, with its shares plunging in value at the notice of its potential bankruptcy. […]

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April 3, 2023

Boxed Inc Bankrupt, Considering Software Sale

[Good News: Ecommerce Industry Expected to Grow in 2023](/content/news/good-news-e-commerce-industry-expected-to-grow-in-2023/ "Good News: Ecommerce Industry Expected to Grow in 2023"/index.html)

March 31, 2023

Good News: Ecommerce Industry Expected to Grow in 2023

After a shaky start to ecommerce in 2023, retail experts are confident the industry will grow in the long term, suggesting pandemic growth was not a fad. Early 2023 was worrisome for some online retailers after an uncertain end to 2022. The Wall Street Journal reported that US retail sales fell 1.1% in December 2022. Several factors shook the ecommerce industry. Rising inflation. The relaxing of covid rules changed customer habits. Logistics companies found themselves over-invested in infrastructure (as a result of the previous point). China remained closed as it battled high levels of covid (until January 8th). Ecommerce Outlook Has […]

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March 31, 2023

Good News: Ecommerce Industry Expected to Grow in 2023

[Chinese Ecommerce Giant Alibaba to Restructure](/content/news/chinese-e-commerce-giant-alibaba-to-restructure/ "Chinese Ecommerce Giant Alibaba to Restructure"/index.html)

March 29, 2023

Chinese Ecommerce Giant Alibaba to Restructure

Alibaba to split into six units, separating ecommerce operations from cloud-computing, entertainment, and other operations, appeasing Beijing’s tech crackdown. The Alibaba Group has announced plans to split its business empire into six business units, dividing its ecommerce business from its other ventures. Aside from Alibaba’s B2B platform, it also owns the B2C platform AliExpress, another global online marketplace. Sellers are primarily Chinese and sell internationally. The change comes shortly after tech entrepreneur and Alibaba founder Jack Ma returned to China after remaining abroad for over a year. Alibaba, once a pinnacle of the burgeoning Chinese tech scene, quickly became a target […]

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March 29, 2023

Chinese Ecommerce Giant Alibaba to Restructure

[Charging for Returns – Good or Terrible Idea?](/content/news/charging-for-returns-good-or-terrible-idea/ "Charging for Returns – Good or Terrible Idea?"/index.html)

March 27, 2023

Charging for Returns – Good or Terrible Idea?

Should online retailers charge customers to return items? It’s an emerging trend that could make returns less costly for retailers or harm return customers. Unsurprisingly, the decision comes as online sales have declined, particularly in 2022, and inflation continues to shrink consumers’ wallets. Not too long ago, retailers were more than happy to offer free returns during the peak of the coronavirus pandemic. The idea was that free returns would encourage customers to make more online purchases, which worked wonders for many online retailers. However, free returns are rather expensive, enable fraudsters, and can be a logistical nightmare. Most importantly, though, […]

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March 27, 2023

Charging for Returns – Good or Terrible Idea?

[E-Commerce Pricing Startup BlackCurve Secures $4.5m Funding](/content/news/e-commerce-pricing-startup-blackcurve-secures-4-5m-funding/ "E-Commerce Pricing Startup BlackCurve Secures $4.5m Funding"/index.html)

March 24, 2023

E-Commerce Pricing Startup BlackCurve Secures $4.5m Funding

BlackCurve to use funding to expand further into primary markets and invest in product-led approach. Sellers automatically update prices to remain competitive. The up-and-coming competitive pricing platform BlackCurve secures an additional £750,000 (approximately $900,000) in funding. This means the UK-based startup has now amassed a grand total of £3,700,000 (approximately $4,500,000). BlackCurve’s innovative platform enables sellers to track their competitors and use ‘dynamic pricing technology’ to automatically remain price competitive. The platform also allows sellers to adapt their Google Ads campaign based on their market position to see how price influences their market performance. The up-and-coming ecommerce solution plans to use […]

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March 24, 2023

E-Commerce Pricing Startup BlackCurve Secures $4.5m Funding

[FedEx Heralds Effective Cost-Cutting in Q3 Earnings](/content/news/fedex-heralds-effective-cost-cutting-in-q3-earnings/ "FedEx Heralds Effective Cost-Cutting in Q3 Earnings"/index.html)

March 21, 2023

FedEx Heralds Effective Cost-Cutting in Q3 Earnings

FedEx’s Q3 cost-cutting has positively impacted its outlook for 2023. Cuts were made through layoffs and to air freight, mainly to Ground and Express services. FedEx’s performance for 2022 appears to have significantly improved according to their Third Quarter Results published on March 16th. Highlights include: For the fiscal year ending in 2022, FedEx reports revenues of $23.6 billion and estimates revenue of $22.2 billion for 2023. FedEx Ground and FedEx Freight improved due to an 11% increase in revenue per package and shipment. “FedEx Express operating results declined due to lower global volumes, partially offset by a 3% increase in […]

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March 21, 2023

FedEx Heralds Effective Cost-Cutting in Q3 Earnings

[H&M Launches Resale Platform ‘H&M Pre-Loved’ In US](/content/news/hm-launches-resale-platform-hm-pre-loved-in-us/ "H&M Launches Resale Platform ‘H&M Pre-Loved’ In US"/index.html)

March 20, 2023

H&M Launches Resale Platform ‘H&M Pre-Loved’ In US

H&M becomes the latest brand to join the resale platform ThredUp. The initiative will allow H&M to resell its used clothes and reduce waste. H&M makes its debut in the resale sector, launching ‘H&M Pre-Loved’ in the US on the ThredUp platform. ThredUp is a Resale-as-a-Service (Raas) platform. As of March 2023, ThredUp’s site claims to have processed 5 million items and avoided 87 million pounds of CO2e. Using the platform, H&M will be able to resell its used clothing to reduce the waste it produces, both in terms of manufacturing new clothing and extending the life of its old clothing. […]

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March 20, 2023

H&M Launches Resale Platform ‘H&M Pre-Loved’ In US

[Chinese Ecommerce Logistics Set to Continue Growing](/content/news/chinese-e-commerce-logistics-set-to-continue-growing/ "Chinese Ecommerce Logistics Set to Continue Growing"/index.html)

March 17, 2023

Chinese Ecommerce Logistics Set to Continue Growing

February 2023 saw ecommerce logistics grow in China; further growth is expected in March. Growth is likely the result of China’s reopening in January. While in some corners of the world, ecommerce companies are shrinking their logistics operations, in China, they are growing. China ‘reopened’ its borders in early 2023, significantly boosting its economic outlook. Part of this economic growth spurt appears to be driven by consumers. In February, the IMF stated that: We project China’s economic growth to increase from 3 percent in 2022 to 5.2 percent in 2023 driven by a rebound in private consumption amid the earlier-than-anticipated reopening […]

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March 17, 2023

Chinese Ecommerce Logistics Set to Continue Growing

[Logistics Layoffs Follow Decreased Ecommerce Demand](/content/news/logistics-layoffs-follow-decreased-e-commerce-demand/ "Logistics Layoffs Follow Decreased Ecommerce Demand"/index.html)

March 16, 2023

Logistics Layoffs Follow Decreased Ecommerce Demand

As covid measures are relaxed, consumers spend less online, leaving logistics companies overprepared. Inflation is also a factor in declining demand. Changing consumer habits could be the leading cause behind considerable layoffs in the logistics industry, including trucking, warehousing, and delivery, and could be a sign of change. The Wall Street Journal reported that in February 2023, logistics companies cut approximately 17,000 logistics jobs in these areas. These layoffs could partially result from logistics companies finding themselves overprepared following reduced covid measures and people returning to the office. Furthermore, many logistics companies expanded their operations to meet changing demands during the […]

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March 16, 2023

Logistics Layoffs Follow Decreased Ecommerce Demand

[E-commerce Platforms & Online Sellers React to SVB Meltdown](/content/news/e-commerce-platforms-online-sellers-react-to-svb-meltdown/ "E-commerce Platforms & Online Sellers React to SVB Meltdown"/index.html)

March 15, 2023

E-commerce Platforms & Online Sellers React to SVB Meltdown

Silicon Valley Bank’s collapse harms some online sellers while Etsy and Shopify momentarily pause payments, but not all sellers are affected. The fallout from the collapse of Silicon Valley Bank (SVB) continues to ripple through US markets and the rest of the world, and its effects are being felt in the ecommerce sphere too. An article by Doyinsola Oladipo and Arriana McLymore of Insider Retail claimed that Etsy had paused payments to approximately 2,700 merchants who banked with SVB. Thankfully, Etsy has resumed these payments, though some merchants complained about the lack of transparency. In the same article, Shopify, while claiming […]

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March 15, 2023

E-commerce Platforms & Online Sellers React to SVB Meltdown

[Amazon & Walmart Battle Over Delivery and Physical Stores](/content/news/amazon-walmart-battle-over-delivery-and-physical-stores/ "Amazon & Walmart Battle Over Delivery and Physical Stores"/index.html)

March 2, 2023

Amazon & Walmart Battle Over Delivery and Physical Stores

Walmart continues to innovate new ways to compete with Amazon online while Amazon makes further gains in grocery stores with Amazon Fresh. Amazon expands further into grocery stores while Walmart expands its ecommerce operations as the two continue to try to ‘best each other,’ as a video by The Wall Street Journal explains. Low prices and fast delivery are the primary areas Amazon and Walmart seek to compete. In the last few years, Walmart has made waves in ecommerce to encroach on Amazon’s domination of online sales. In 2021, Walmart added an estimated 60,000 new sellers to its online marketplace. This […]

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March 2, 2023

Amazon & Walmart Battle Over Delivery and Physical Stores

[Amazon Speeds up With More Same-Day Delivery Sites](/content/news/amazon-speeds-up-with-more-same-day-delivery-sites/ "Amazon Speeds up With More Same-Day Delivery Sites"/index.html)

March 1, 2023

Amazon Speeds up With More Same-Day Delivery Sites

Amazon is expanding same-day delivery to get ahead of Target and Walmart. The company lost $2.7 billion in 2022 and risks overexpansion. In the last four years, Amazon has opened approximately 45 same-day delivery warehouses across the US to get ahead of its rivals, reports PYMNTS. Amazon’s expansion comes at a crucial time. In 2022, Amazon made a net loss of $2.7 billion, attributed to a drop in demand and the company’s high spending. The ecommerce giant faces increased competition from Target, which is investing heavily in its ‘next-day delivery’ operations. Meanwhile, up-and-coming rival Walmart is encouraging more drivers to join […]

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March 1, 2023

Amazon Speeds up With More Same-Day Delivery Sites

[E-commerce Purchases Saw Rise in Returns During the Pandemic](/content/news/e-commerce-purchases-saw-rise-in-returns-during-the-pandemic/ "E-commerce Purchases Saw Rise in Returns During the Pandemic"/index.html)

February 24, 2023

E-commerce Purchases Saw Rise in Returns During the Pandemic

The rise in returns during the pandemic shouldn’t cause alarm. As online shopping grows in popularity, returns are expected to increase. During the pandemic, there was a significant rise in returns of online purchases. However, it was to be expected and is likely not a sign of deeper issues. According to an article by Sky Canaves of Insider Intelligence, “US ecommerce return volumes more than doubled in 2020.” The spike in ecommerce returns was likely attributed to two things: Sellers offered free returns, which buyers utilized. A general rise in online purchases naturally led to more returns. When consumers can’t see […]

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February 24, 2023

E-commerce Purchases Saw Rise in Returns During the Pandemic

[US Import Prices Continue to Fall](/content/news/us-import-prices-continue-to-fall/ "US Import Prices Continue to Fall"/index.html)

February 23, 2023

US Import Prices Continue to Fall

Declining fuel prices drag down the cost of US imports. However, import prices for certain goods and from certain regions continue to rise. In January 2023, US import prices declined overall, following economists’ expectations. Reuters’ Lucia Mutikani reported, “Import prices fell 0.2% last month after slipping 0.1% in December.” This decline excluded tariffs. The decline in US import prices is likely related to the declining cost of fuels. However, the picture is not entirely clear-cut—import costs from China fell significantly by 0.4%, while import costs from the EU rose by 1.3%. It also depends on which products and industries you analyzed. […]

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[US Import Prices Continue to Fall](/content/news/us-import-prices-continue-to-fall/ "US Import Prices Continue to Fall"/index.html)

February 23, 2023

US Import Prices Continue to Fall

[EU Digital Services Act Now in Full Swing](/content/news/eu-digital-services-act-now-in-full-swing/ "EU Digital Services Act Now in Full Swing"/index.html)

February 22, 2023

EU Digital Services Act Now in Full Swing

The Digital Services Act will stomp out rogue sellers in the EU, but marketplaces must provide the EU with more information about sellers. What happened: In February 2023, the EU finally put the Digital Services Act (DSA) into action, a major bill that will affect the whole of the EU. It also coincides with the Digital Markets Act (DMA). What does it mean: It means that across all 27 member states of the EU of approximately 447 million people, marketplaces will have to provide more information about partner sellers and their number of active users. These services must also assess the […]

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February 22, 2023

EU Digital Services Act Now in Full Swing

[Sellercloud Solidifies Relationship With Partners FedEx and UPS](/content/news/sellercloud-solidifies-relationship-with-partners-fedex-and-ups/ "Sellercloud Solidifies Relationship With Partners FedEx and UPS"/index.html)

February 17, 2023

Sellercloud Solidifies Relationship With Partners FedEx and UPS

FedEx awards Sellercloud with Community Tier status. UPS highlights Sellercloud as a replacement for its Marketplace Shipping Connections. Sellercloud continues to make waves with its shipping partners. A strong relationship can mean improved integration and outreach to new sellers. As of February 2023, Sellercloud got great news from shipping partners FedEx and UPS. Here’s what you need to know. Sellercloud Earns FedEx Community Tier Status What happened: Sellercloud recently got fantastic news—our shipping partner, FedEx, has awarded us ‘Community Tier’ status for 2023. Sellercloud and FedEx’s relationship has reached a new stage, and we’re excited to work more closely with them […]

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February 17, 2023

Sellercloud Solidifies Relationship With Partners FedEx and UPS

[Top 5 Ecommerce Statistics to Know for 2023](/content/news/top-5-e-commerce-statistics-to-know-for-2023/ "Top 5 Ecommerce Statistics to Know for 2023"/index.html)

February 15, 2023

Top 5 Ecommerce Statistics to Know for 2023

How is ecommerce changing in 2023? What market trends should sellers be preparing for? Arriving in 2023 just a few months ago, we got thinking about how ecommerce sellers can best prepare for the year ahead. We specifically looked at how sellers can best take advantage of emerging trends to promote growth and avoid falling behind. We came across an insightful article by Anna Baluch of Forbes Advisor that listed 38 ecommerce statistics for 2023. It’s definitely worth a read. At Sellercloud, we decided to shorten Forbes Advisor’s list down to the top five statistics sellers should be looking at and […]

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February 15, 2023

Top 5 Ecommerce Statistics to Know for 2023

[Is Amazon’s Customer Satisfaction Declining?](/content/news/is-amazons-customer-satisfaction-declining/ "Is Amazon’s Customer Satisfaction Declining?"/index.html)

February 15, 2023

Is Amazon’s Customer Satisfaction Declining?

Are third-party outsourcing and complex, dated architecture leading to declining customer satisfaction at Amazon? John Herrman, contributing editor at the New York Magazine, spoke to Jon Sarlin, host of CNN’s Nightcap, on how it feels like Amazon is making itself worse. Herrman questions why it feels like the core product of Amazon—its shopping experience—is ‘degrading’ while, at the same time, the company continues to experience exponential growth. Listed several common complaints that Amazon users have mentioned: Things are messy. It’s hard to find things. The products have become unreliable. Strange product brand names that are made of numbers that are hard […]

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February 15, 2023

Is Amazon’s Customer Satisfaction Declining?

[ShipStation and GlobalPost Integrate to Reach New Markets](/content/news/shipstation-and-globalpost-integrate-to-reach-new-markets/ "ShipStation and GlobalPost Integrate to Reach New Markets"/index.html)

February 15, 2023

ShipStation and GlobalPost Integrate to Reach New Markets

ShipStation/GlobalPost integration set to shake up ecommerce shipping, helping sellers reach new markets. Big news was announced this February between ShipStation, a top ecommerce shipping company, and major shipping carrier GlobalPost. The two have partnered up to work together more closely and it could have a major impact on sellers and ecommerce platforms across the board. What Does This Mean for Sellers? GlobalPost specializes in international shipping for small to medium sized businesses which means its integration with ShipStation will provide better shipping options for these companies in 220 countries. And that’s big news because it means smaller businesses will be […]

[Read more](/content/news/shipstation-and-globalpost-integrate-to-reach-new-markets/ "Read more"/index.html)

February 15, 2023