## Download Orders From Shopify

We have added a tooltip with a warning message on the [Download Orders From Shopify](/content/help/omnichannel-ecommerce/download-orders-from-a-channel/#Channel-Specific_Options/index.html) page: Order IDs should be fully numeric, like 5360204908230. For multiple Orders, use comma-separated values. This method for manually downloading [Shopify Orders](/content/help/omnichannel-ecommerce/shopify-orders/index.html) expects the long numeric Shopify Order ID, any other format will be rejected. This method is mostly used after initially integrating your Shopify site with Sellercloud or to re-download a problem order.
