## Shopify Orders: Partial Cancellation

By default, when you perform the **Cancel/Issue Refund** action on the details page of an unshipped [Shopify order](/content/help/omnichannel-ecommerce/shopify-orders/index.html), the whole order is cancelled. However, if the **ShopifyEnableQtyBasedOrderCancellation** admin setting is enabled, that same action will take you to a page where you can select specific products and quantities. Then, the selected SKUs will be [Split](/content/help/omnichannel-ecommerce/splitting-an-order/index.html) into a new order set to Cancelled, while the rest will remain in the Parent order, marked as Partially refunded. This will allow you to still ship part of the order. Contact [Sellercloud Support](/content/help/omnichannel-ecommerce/seller-cloud-support/index.html) to ensure the setting is enabled for your account.