Orderback Archives | Descartes Sellercloud

NewMay 14, 2025

Rule-Based Order Fees

You can now set up specific rules for applying shipping and handling fees to Orders Created via Orderback. You can create price ranges and configure a specific fee calculation for each one.

ImprovementMay 7, 2025

Orderback: App Switcher

We have added Orderback to the App Switcher across the Sellercloud Products.

ImprovementApril 25, 2025

Markdown and Catalog Mapping

We have added two new features to the Orderback General Settings:

• Markdown – The Customize Text page now supports Markdown, allowing you to embed links and further stylize the text.
• Catalog Mapping – You can now map Customer Groups to specific Product Groups, to ensure each customer has access only to the relevant products.

NewApril 4, 2025

Orderback: Login Restriction and Order Fees

We have added two new General Settings to Orderback:

• Limit login to wholesale customers only– when this setting is enabled, the Orderback Orders and Returns Portal will be available only to customers you have configured as Wholesale in Sellercloud.
• Shipping and Handling Fees– You can configure additional fees to automatically apply to each new order created in Orderback.

ImprovementApril 1, 2025

Orderback: Catalog Options

We have added 4 new options to the Orderback General Settings, which give you more flexibility in choosing how your catalog is presented to your customers when placing new orders:

• Display out of stock items– When enabled, customers will be able to see items that currently have no inventory in the Add Items panel when placing a new order.
• Display ‘Backordered’ on out of stock items – When enabled, customers will see an indication that they have purchased an item that is currently not available.
• Allow purchase of out of stock items– Enable to allow your customers to place backorders.
• Display original price crossed out– When enabled, customers that have wholesale prices for items will see the original product price with a strike-through.

NewFebruary 26, 2025

Orderback: Pickup in Store

You can now offer Pickup in Store to your customers in Orderback. The option will be available in Step 3 of the New Order wizard when the Allow pickup on new orders General Setting is enabled.

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